Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anushka Pandey

Toronto,Ontario

Summary

Self-assured professional skilled in interpersonal communications and offering background in customer service. Problem-solver with great personality. Brings excellent client engagement skills as well. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Barista Shift Supervisor

Starbucks
05.2023 - 02.2024


  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Safeguarded employee safety by enforcing strict adherence to company health protocols and providing regular training in food handling best practices.

Cashier

The Korner Shoppe
03.2020 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Volunteer

Naata Foundation
01.2019 - 08.2021
  • Assisted with special events and programs.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Tutored at various competency levels to help underprivileged kids with english, math and bio skills.
  • Educated young people about strategies for driving discussions and promoting social changes.
  • Provided IT support by setting up and maintaining computers and other necessary technology.

Shadowing Student - ExtraCurricular

Jerudong Park Medical Centre
07.2021 - 08.2021
  • Observed Operating Theatre, Radiology Department and Pediatrics job actions.
  • Completed rigorous readings as directed to support unit learning goals.
  • Followed industry professionals to learn appropriate methods for solving issues and best practices for task completion.
  • Participated in daily rounds, contributing valuable input to the team''s treatment decisions.
  • Observed surgical procedures, ensuring a sterile environment and proper instrumentation.

High School Lead - ExtraCiricular

Jerudong International School
04.2021 - 01.2022


  • Developed strong relationships with students by demonstrating genuine care for their well-being and academic success.
  • Handled team member cash outs, reported discrepancies and maintained precise financial records.
  • Performed regular backups of entered information, minimizing the risk of lost or corrupted files during system updates or crashes.
  • Demonstrated strong attention to detail through accurate input of alphanumeric information from various sources.

Education

Bachelor of Science -

York University
Toronto, ON
05.2026

High School Diploma -

Jerudong International School
Bandar Seri Begawan,
06.2022

Skills

  • Strong Communication Skills
  • Accuracy and Attention to Detail
  • Office Administration
  • Problem-Solving
  • Teamwork and Collaboration
  • Work Planning and Prioritization
  • Customer Satisfaction
  • Cash Handling
  • Guest Services
  • Data entry proficiency

Languages

English
Hindi
French

Timeline

Barista Shift Supervisor

Starbucks
05.2023 - 02.2024

Shadowing Student - ExtraCurricular

Jerudong Park Medical Centre
07.2021 - 08.2021

High School Lead - ExtraCiricular

Jerudong International School
04.2021 - 01.2022

Cashier

The Korner Shoppe
03.2020 - 12.2021

Volunteer

Naata Foundation
01.2019 - 08.2021

Bachelor of Science -

York University

High School Diploma -

Jerudong International School

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Anushka Pandey