Anushka Haq

Church's Texas Chicken

07.2020 - Current

Commenced as a team member at Church’s Texas Chicken and through my consistent demonstration of substantial work ethic and operational proficiency, I culminated in my current role as a supervisor over the course of three years
Delivering exemplary customer service to all customers' coming in store
Efficiently manage stock and inventory count on a weekly basis for optimal product availability and prevention of stockouts
Complete comprehensive sales and financial reports on a weekly basis
Create weekly schedules for all employees through homebase
Encourage employees to cultivate the art of selling to meet daily sales goals
Key Holder and access to the safe with financial assets
Facilitate the onboarding and training for all staff members
Equip employees with proficiencies in upselling techniques, food preparation procedures, comprehensive menu knowledge, effective customer interaction strategies, and proficient order-taking practices
Formulate and implement marketing strategies such as designing coupons and promotional offers to increase MoM sales growth
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members