ANUSHKA CHOWDHURY
HONG KONG
Summary
Cabin crew professional with over one year of international flying experience at Cathay Pacific Airways, trained on Airbus A330, A350, and Boeing 777 aircraft. Trained in Economy, premium economy and Business Class service, ensuring passenger comfort, safety, and a premium customer experience. Completed Cabin Crew Safety Training with Air India, further strengthening aviation safety knowledge. Experienced in customer service, operations, and working with multicultural teams, while upholding world-class service standards.
Overview
3
3
years of professional experience
Work History
Cabin Crew
Cathay Pacific Airways
Hong Kong
05.2024 - Current
- Company Overview: An international airline based in Hong Kong.
- Ensured passenger safety by conducting thorough preflight security checks, delivering emergency procedure demonstrations, and responding swiftly and effectively to inflight incidents.
- Delivered exceptional customer service across Economy, Premium Economy, and Business class, assisting with boarding, seating, premium meal service, and personalized passenger requests with professionalism and care.
- Maintained a comfortable and welcoming cabin environment by monitoring conditions, managing inflight services efficiently, and upholding premium service standards.
- Collaborated seamlessly with multicultural cabin crew and flight deck teams, adhering to SOPs, and actively contributing to smooth flight operations and passenger satisfaction.
- Trained and proficient in premium Business Class service delivery, ensuring an elevated travel experience for high-value customers.
- Trained and safety certified on Airbus A330, A350, and Boeing 777 aircraft.
Trainee Cabin Crew
Air India
Mumbai, India
06.2023 - 03.2024
- Company Overview: An airline company based in India.
- Learned airline policies, procedures, and safety regulations in depth through classroom instruction and hands-on practice in mock-up aircraft.
- Covered aviation safety protocols, emergency equipment handling, evacuation procedures, and inflight safety responsibilities.
Operations Assistant – SR Tobacco(Family Business)
SR Tobacco
Kolkata, West Bengal
10.2022 - 05.2023
- Assisted in daily business operations, including product preparation and order management.
- Supported distribution activities by coordinating deliveries and engaging with customers (distributors) to ensure satisfaction.
- Gained hands-on experience in sales and customer relationship management.
- Contributed to a smooth workflow and efficiency in a small-business environment.
Education
Bachelor of Arts - Psychology and Business Administration
Simon Fraser University
Burnaby, Canada09-2022
High School Diploma -
Bridge International School
Kolkata, India03.2018
Skills
Lotus Rescue (non-profit organization based in Kolkata, India)
- Supported underprivileged women and children by teaching basic English and Mathematics
- Contributed to community empowerment through education and mentorship
- Demonstrated compassion, patience, and cross-cultural communication skills
SKILLS
- Communication
- Teamwork
- Adaptability
- Multiculturalism
- Problem-Solving
- Professionalism
- Time-Management
- Coordination
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Bengali
Native/ Bilingual
French (DELF A1 certification)
Elementary
Timeline
Cabin Crew
Cathay Pacific Airways
05.2024 - Current
Trainee Cabin Crew
Air India
06.2023 - 03.2024
Operations Assistant – SR Tobacco(Family Business)
SR Tobacco
10.2022 - 05.2023
Bachelor of Arts - Psychology and Business Administration
Simon Fraser University
High School Diploma -
Bridge International School
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