Anushka Anil

Operational Oversight:
• Supervise the day-to-day operations of the program, ensuring all activities are executed effectively and efficiently.
• Monitor program workflows and processes to identify inefficiencies and implement improvements.
• Coordinate resources to meet program objectives, deadlines, and key performance indicators (KPIs).
• Ensure compliance with organizational policies, procedures, and regulatory standards.

Staff Supervision & Leadership:
• Lead, train, and mentor a team of program staff, promoting a collaborative and productive work environment.
• Schedule and delegate tasks to team members, ensuring appropriate workload distribution.
• Conduct regular performance evaluations, provide feedback, and develop staff improvement plans as needed.
• Resolve operational and personnel issues promptly to maintain program continuity.

Reporting & Analysis:
• Track and analyze program performance metrics, generating regular reports for leadership.
• Monitor budgets, expenditures, and resource allocation, ensuring alignment with program goals.
• Identify operational trends, risks, and opportunities to inform decision-making.

Stakeholder Engagement:
• Act as the primary point of contact for operational inquiries from internal and external stakeholders.
• Collaborate with other departments, vendors, and partners to support program success.
• Address client or participant concerns to maintain high service standards.

Continuous Improvement:
• Identify areas for operational improvement and propose innovative solutions.
• Implement best practices to enhance program efficiency and quality.
• Support the development and execution of strategic initiatives for the program.

• Oversee the day-to-day operations of a business or organization
• Managing and supervising employees, setting work schedules and priorities, monitoring productivity and performance, ensuring the quality of goods or services produced, developing and implementing policies and procedures, making strategic decisions to improve operational efficiency and profitability, ensuring compliance with regulatory requirements and maintaining a safe and healthy work environment, strong organizational, communication, and leadership skills, setting and distribution of delivery routes, managing independent contractor
• Ensured timely delivery of goods by monitoring shipments and resolving any delays or problems that arise.
• Developed strategies for cost reduction and improved efficiency in supply chain processes.
• Monitored supplier performance to ensure compliance with contractual requirements.
• Collaborated with other departments to identify areas of improvement in the supply chain process.

• Created reports on freight costs, delivery timelines, invoices and other related information.
• Assisted in developing processes for receiving, storing and distributing materials according to established procedures.
• Collaborated with internal teams to coordinate shipments between multiple locations.
• Monitored compliance with safety regulations and quality standards during transport operations.
• Managed inventory levels to ensure timely delivery of goods while minimizing storage costs.
• Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
• Oversaw loading and unloading activities at warehouses and distribution centers.
• Responded quickly to customer inquiries about order status or changes in schedules.
• Evaluated current systems used for managing supply chain activities and identified areas for improvement.
• Dispatched information to service providers to schedule freight movement.
• Relayed information between drivers and recipients regarding ETA and potential delays.
• Evaluated problematic conditions to resolve issues and optimize service levels.
• Analyzed client orders and deadlines with available driving personnel to plan and execute assignments.
• Developed action plans with driving personnel to reduce service failure.
• Maintained records of damaged goods, backorders and applicable regulatory reporting.
• Supported logistics department by leveraging existing resources with cost-effective savings.
• Verified inventory computations by comparing to physical counts of stock and investigating discrepancies.
• Reviewed logistics performance with customers against service agreements, targets and benchmarks.

• Management of people in each segment distributed as per arrival load, handling team of a minimum of 10 associates in each segment for a brief period.
• Transferred inventory to and from target destinations using forklifts and other transportation vehicles, palletized and verified quantity and description of materials received by checking merchandise against the packing list, labeled and accurately moved customer orders to meet shipment timetables and minimize errors, inspected incoming and outgoing shipments to verify accuracy and prevent errors, used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Monitored team performance against targets and taking corrective action