Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Anushanth Raveendran

Toronto,ON

Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to implement and learn new skills with a dynamic team and bring value through retail experience.

Overview

10
10
years of professional experience

Work History

Key Holder

Ecco Shoes
Concord, ON
09.2021 - Current
  • Delegated tasks in the absence of managers.
  • Delivered exceptional results with an impressive 8.19% Sales growth, accompanied by an average basket size of $126.37 and a 6.0% Conversion rate.
  • Attentive to inventory management, adept at identifying and rectifying errors effectively.
  • Contributed to company goal achievement and diversified revenue streams through active participation in various programs.
  • Facilitated the growth and development of each team member through motivational guidance, resulting in enhanced productivity and performance.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Assisted in overseeing operations at various store locations in coordination with my manager.
  • Aided in the selection of qualified candidates for hire and facilitated interviews by preparing thought-provoking questions.
  • Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
  • Mentored newly hired staff in upselling techniques to improve sales.
  • Proficient in utilizing specific retail software/programs

Team Supervisor

Tim Hortons
09.2020 - 08.2022
  • Scheduled employees efficiently.
  • Implemented efficient inventory management techniques to optimize stock levels.
  • Ensured smooth functioning of daily activities on the floor.
  • Adapted to and excelled in a high-pressure work environment.
  • Exceeded sales goals.
  • Addressed operational issues and determined changes to drive improvements.
  • Enforced procedures and policies for safety and quality services.
  • Beat the sales goal of 2020 for having the highest number of transactions with a 'Smile Cookie'.
  • Decreased traffic time by 67% compared to LY targets.

Volunteer Coach

(JFCTA) Jane and Finch Tennis Association
11.2014 - 01.2020
  • Led various engaging activities while maintaining a strong sense of supervision and organization.
  • Established trust and rapport with both children and parents, promoting a nurturing environment.
  • Taught Tennis, Sportsmanship, Respect, and Organization.
  • Took control in high-stress situations and demonstrated leadership.
  • Went above and beyond to ensure a positive experience.
  • Successfully supervised team members to enhance engagement and safety measures.

Team Lead

Canada’s Wonderland
Vaughan, ON
05.2019 - 12.2019
  • Gained experience in various roles for ticket and merchandise sales
  • Communicating with disgruntled customers.
  • Worked collaboratively with colleagues to achieve common goals.
  • Displayed a clean and organized workspace for safety, hygiene, and work efficiency.
  • Delegated daily tasks to team members to optimize group productivity.
  • Achieved highest summer season pass sales and boosted sales record by 102%.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Successfully delegated tasks and ensured employees were on track to achieve exceptional results.

Education

Bachelor of Arts - Psychology

York University
North York, ON
08.2024

Skills

  • Able to take control in high-stress situations
  • Showcase leadership and encouragement to all employees and superiors
  • Strong ability to communicate, write and comprehend
  • Fluent in English and Tamil
  • Strong interpersonal skills and leadership skills to build friendly relationships with all co-workers
  • Selfless and encouraging
  • Display honesty and respect to the workplace and to the culture
  • Heavy proficiency in DAX365, BI Index, Storeforce, Dayforce, ADP Payroll, Fiori and Microsoft Office
  • Customer Service
  • Cash Handling
  • Daily Reporting
  • Training and mentoring
  • Customer Service Management
  • Inventory Management
  • Adaptable to Changing Demands
  • Team training and development

References

References available upon request.

Timeline

Key Holder

Ecco Shoes
09.2021 - Current

Team Supervisor

Tim Hortons
09.2020 - 08.2022

Team Lead

Canada’s Wonderland
05.2019 - 12.2019

Volunteer Coach

(JFCTA) Jane and Finch Tennis Association
11.2014 - 01.2020

Bachelor of Arts - Psychology

York University

Similar Profiles

CREATE PROFILE
Anushanth Raveendran