Anusha Younas
Fontana
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Floor Supervisor
MANGO
10.2023 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
Assistant Manager
Lovisa Pty Ltd
03.2023 - 09.2023
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Sales Lead
Aldo Shoes
10.2020 - 03.2023
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Set and achieved company defined sales goals.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Trained new employees on customer service, money handling and organizing strategies.
Sales Associate
Zara
09.2019 - 09.2020
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Associate of Science -
Chaffey College
Rancho Cucamonga, CA05-2025
Bachelor of Arts - Mass Communication
California State University, Los Angeles
05-2023
Skills
- Task delegation
- Workplace organization
- Customer satisfaction
- Patient care
- Team collaboration
- Workload management
Timeline
Floor Supervisor
MANGO
10.2023 - Current
Assistant Manager
Lovisa Pty Ltd
03.2023 - 09.2023
Sales Lead
Aldo Shoes
10.2020 - 03.2023
Sales Associate
Zara
09.2019 - 09.2020
Associate of Science -
Chaffey College
Bachelor of Arts - Mass Communication
California State University, Los Angeles
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