Anusha Mukherjee
Vancouver,British Columbia
Summary
Adaptable Assistant Store Manager skilled in enhancing efficiency through improved procedures and strategic displays. Built strong customer relationships, increasing repeat business and satisfaction. Proven ability to manage high-stress situations calmly and improve store performance through data analysis and effective merchandise rotation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
The Latest Scoop
02.2024 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Sales Associate
Groupe Dynamite
07.2023 - 03.2024
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Export Manager
Integrated Fire Protection
02.2022 - 03.2023
- Expanded export market presence by identifying and securing new business opportunities.
- Streamlined export processes, reducing operational costs and improving efficiency.
- Collaborated with cross-functional teams to ensure seamless coordination of export activities.
- Implemented continuous improvement initiatives, streamlining operations and enhancing overall productivity in the export department.
- Updated CRM database system with Exporter and Business Model Canvas.
Placement Coordinator
Amity School of Business
01.2021 - 01.2022
- Conducted thorough candidate assessments to determine skills, strengths, and areas for improvement, ensuring successful placement in appropriate roles.
- Conducted regular follow-ups with placed candidates to ensure ongoing success in their new roles while addressing any concerns promptly.
- Built strong relationships with hiring managers by providing timely updates on candidate status and availability, leading to improved communication and collaboration.
- Maintained accurate records of all candidate interactions as well as job openings managed throughout the placement process.
Education
MBA - Project Management , International Marketing
University Canada West
Vancouver, BC10-2024
BBA - Marketing
Amity School of Business
Noida , India02-2022
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- POS systems operations
- Performance Evaluations
Languages
English
Full Professional
Hindi
Native or Bilingual
Bengali
Native or Bilingual
Certification
- Google Analytics Individual Qualification – Google.
- Agile Certified Practitioner (ACP) – Project Management Institute.
- JIRA
- DMI Marketing
Interests
- Creating digital artwork using software like Canva , Tezza ,Photoshop, Illustrator, or Procreate
- Personal Development and Self-Improvement
Timeline
Assistant Store Manager
The Latest Scoop
02.2024 - Current
Sales Associate
Groupe Dynamite
07.2023 - 03.2024
Export Manager
Integrated Fire Protection
02.2022 - 03.2023
Placement Coordinator
Amity School of Business
01.2021 - 01.2022
- Google Analytics Individual Qualification – Google.
- Agile Certified Practitioner (ACP) – Project Management Institute.
- JIRA
- DMI Marketing
MBA - Project Management , International Marketing
University Canada West
BBA - Marketing
Amity School of Business
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