Anusha Ali
Oakville,Ontario
Summary
Currently enrolled in Guelph-Humber's Media & Communication Studies program with 3.5 years of experience as a shift supervisor and experience as a sales associate. Responsible for meeting team needs, directing staff and ensuring sales goals are met. Personable and dedicated with a passion for customer service. Self-motivated and able to self-direct and time manage while also collaborating with others. Goal-oriented and successful at meeting store goals by promoting products and positively engaging with clients
Overview
3
3
years of professional experience
Work History
Sales Associate
Alo Yoga
07.2024 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs
- Handled cash transactions efficiently while providing excellent customer care
- Solved customer challenges by offering relevant products and services
- Prepared merchandise for sales floor by pricing, tagging and sorting
Shift Supervisor
Starbucks
05.2021 - 07.2024
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Awarded Partner of the Quarter for remarkable work ethic and leadership
- Delivered successful training to more than 13 employees during tenure, educating them on successful work processes and productivity strategies.
- Completed store opening and closing procedures and balanced tills
- Delegated daily tasks and responsibilities
Style Advisor
Aritzia
09.2021 - 05.2022
- Consistently met sales goals by collaborating with managers and peers to connect the divide between sales and service in an effective manner
- Anticipated clients’ needs through personal styling appointments
- Developed strong relationships with clientele by providing constructive product knowledge in a meaningful way
Education
Bachelor of Arts - Media Communication Studies
University of Guelph-Humber
05.2026
Skills
- Time Management
- Point of Sales Systems
- Team Leader
- Customer Service
- Multi-tasking strength
- Relationship Building
Languages
Urdu
Native or Bilingual
Timeline
Sales Associate
Alo Yoga
07.2024 - Current
Style Advisor
Aritzia
09.2021 - 05.2022
Shift Supervisor
Starbucks
05.2021 - 07.2024
Bachelor of Arts - Media Communication Studies
University of Guelph-Humber
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