Anusha Ali
Oakville,Ontario
Summary
Currently enrolled in Guelph-Humber's Media & Communication Studies program with almost 3 years of experience as a shift Supervisor. Responsible for meeting team needs, directing people and ensuring sales goals are met. Personable and dedicated with a passion for beauty and cosmetics. Self-motivated and able to self-direct and time manage while also collaborating with others. Passionate about providing excellent customer service.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Starbucks
05.2021 - Current
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Awarded Partner of the Quarter for remarkable work ethic and leadership
- Delivered successful training to more than 13 employees during tenure, educating them on successful work processes and productivity strategies.
- Completed store opening and closing procedures and balanced tills
- Delegated daily tasks and responsibilities
Style Advisor
Aritzia
09.2021 - 05.2022
- Consistently met sales goals by collaborating with managers and peers to connect the divide between sales and service in an effective manner
- Anticipated clients’ needs through personal styling appointments
- Developed strong relationships with clientele by providing constructive product knowledge in a meaningful
Administrative Intern
LaFleur & Associates
09.2021 - 01.2022
- Created and updated records and files to maintain document compliance.
- Received and screened incoming calls, emails and visitors and alerted the administrative manager to priority matters.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Bachelor of Arts - Media Communication Studies
University of Guelph-Humber
Toronto, ON05.2026
Skills
- Time Management
- Written/Verbal Communication Skills
- Point of Sales Systems
- Team Leader
- Cash Handling Oversight
- Adaptability and flexibility
Languages
Urdu
Native or Bilingual
Timeline
Style Advisor
Aritzia
09.2021 - 05.2022
Administrative Intern
LaFleur & Associates
09.2021 - 01.2022
Shift Supervisor
Starbucks
05.2021 - Current
Bachelor of Arts - Media Communication Studies
University of Guelph-Humber
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