ANUSH GALSTYAN

• Schedule and assign caregivers to clients based on availability, client needs, and caregiver skill set.
• Maintain accurate, up-to-date schedules for all field staff (Caregivers, CNAs, HHAs, LVNs and RN’s).
• Respond promptly to last-minute call-offs and arrange appropriate replacements.
• Monitor and track attendance, punctuality, and shift compliance.
• Coordinate staffing for 24/7 care cases, hospice support, and specialty assignments.
• Document caregiver feedback, concerns, or incidents and report to HR or supervisors.
• Handle high-pressure situations calmly and professionally.
• Maintain detailed logs of schedules, caregiver hours, and client coverage.
• Assist with onboarding new hires (orientation scheduling, credential tracking).
• Verify credentials, TB tests, CPR cards, and training compliance.

Skilled in palliative care, comfort measures, ADLs, medication reminders, and working 1 to 1 with patients in a home care setting. Known for building trust, preserving dignity, and creating a calm, respectful environment for patients ranging from elderly to their final stage of life.

• Hospice & Palliative Care
• Activities of Daily Living (ADLs)
• Patients diagnosis ranging from: Dementia/Alzheimer’s/Seizures/Cancer/STroke & Quadreplegic Care.
• Vital Signs Monitoring
• Medication Reminders
• End-of-Life Comfort Measures
• Charting & Progress Notes
• Cultural Sensitivity
• Family Communication
• Feeding & Ambulation Support
• Bedside Manner & Dignity-Centered Care

• Provided instructional support to students under the direction of certified teachers in both individual and group settings.
• Reinforced lesson content through targeted academic assistance in reading, math, and writing.
• Provided consistent behavioral support through de-escalation techniques, crisis intervention, and emotional regulation tools.
• Maintained a safe and supportive learning environment for students with behavioral challenges.
• Modeled and taught appropriate social and communication skills during classroom and unstructured times.

• Adult day program setting, supporting individuals with intellectual and developmental disabilities (IDD) or other special needs; ranging ages 18-90.
• Develop & implement activities: life skills, communication, art, music, physical activity, etc.
• Promote independence in areas like hygiene, cooking, money handling, etc.
• Support behavior goals using individualized support plans.
• Assist with mobility or personal care (e.g. toileting, feeding) as needed.
• Document daily progress and communicate with families or case workers.
• Transport clients to community outings or appointments. Volunteering to homeless shelters, food banks, recycling centers, nurseries, and libraries.

• Worked as a seasonally employed associate where I took on functions and roles, such as organizing and tidying the environment and successfully resolving conflicts and disputes from customers.

• Worked 1 on 1 with customers in fitting rooms, made accommodations, catalogued and organized merchandise, collaborated with customers, ensured the store was moving along smoothly and additionally abided and fulfilled their concerns and questions.

• Created an opportunity for someone with an intellectual and developmental disability who attends BCR.
• Also, created friendships and helped fundraise money for their schools and art programs, acquired information about autism, understood the meaning of patience and additionally cooperated with their own personal families and friends.

• Provided exceptional customer service, embraced current and old customers, resolved disputes and concerns, handled cash, performed register transactions, accumulated the floor, performed maintenance and kept the store organized and clean at all times.