Summary
Overview
Work History
Education
Skills
Certification
Availability
Timeline
Generic

Anuroop Anupama Shibu

Toronto,Canada

Summary

Dynamic professional with a proven track record at Rooster Coffee House, excelling in customer service excellence and food safety knowledge. Demonstrated ability to lead teams, enhance guest satisfaction, and maintain high-quality standards. Skilled in communication and adaptability, consistently achieving significant improvements in guest experience.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member

Rooster Coffee House
Toronto, Canada
03.2024 - 11.2024
  • Prepared and baked a variety of fresh pastries, breads, and desserts to ensure high-quality standards.
  • Greeted customers and assisted with orders, making personalized product recommendations to enhance the guest experience.
  • Delivered exceptional customer service by taking orders, serving coffee, and handling transactions efficiently.
  • Ensured cleanliness of service areas, and adhered to company standards for product presentation and quality.

Baker And Crew Member

McDonald's
05.2023 - 11.2023
  • Provided prompt and friendly service, ensuring high levels of guest satisfaction through attentive behavior and product knowledge.
  • Handled food preparation, order accuracy, and inventory management tasks, with a focus on quality and safety.
  • Maintained cleanliness and organized dining areas, following health and safety guidelines.
  • Assisted with guest service recovery, effectively addressing and resolving guest complaints to enhance their experience.

Education

International Business Management - Business

Centennial College
12-2025

Skills

  • Customer Service Excellence
  • Team Leadership & Collaboration
  • Communication Skills
  • Time Management
  • Food Safety Knowledge
  • Problem Solving
  • Adaptability
  • Attention to Detail
  • Technical Proficiency

Certification

  • Food Handler Certificate - CIFS(Canadian Institute of Food Safety)

Availability

I am flexible to work Part-Time shifts, including weekends and holidays, and open to work overtime during peak periods. I can accommodate last-minute changes and adapt to dynamic workloads as needed.

Timeline

Crew Member

Rooster Coffee House
03.2024 - 11.2024

Baker And Crew Member

McDonald's
05.2023 - 11.2023

International Business Management - Business

Centennial College

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Anuroop Anupama Shibu