Hardworking and passionate job seeker with strong organizational skills eager to secure booking clerk/ secretary position.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Guess Factory Outlet
04.2023 - Current
Improved customer satisfaction by addressing and resolving complaints promptly.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Developed strong working relationships with staff, fostering a positive work environment.
Increased sales through effective merchandising strategies and targeted promotions.
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Assistant Manager
Little Burgundy
06.2022 - 04.2023
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Sales Associate
Guess Factory Outlet
07.2019 - 06.2022
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Data Entry Clerk
Vish International
04.2018 - 02.2019
Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases. Maintaining client charts in a computerized system.
Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
Expedited data entry tasks through the use of keyboard shortcuts and customized software tools. Ability to keyboard at 40 w.p.m.
Answering phone calls and physical ability to fulfill all the duties of the position.