Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Anureet Kaur

Winnipeg

Summary

Multilingual professional with over 3 years of experience in customer service, team leadership, and community engagement. Aspiring Pilates fitness instructor passionate about creating holistic health and wellness experiences that empower and inspire clients. Graduated in Hospitality and Tourism Management and recognized for delivering exceptional guest experiences and effectively resolving high-pressure situations through active listening and anticipation of needs, resulting in strong customer loyalty.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Gallery Host Lead

Canadian Museum for Human Rights
05.2023 - Current
  • Engage with 200+ daily visitors by delivering detailed information on services, exhibits, and programs, enhancing overall guest satisfaction and experience.
  • Support team well-being and schedule flow while handling sensitive visitor interactions, reducing operational disruptions and preserving exceptional service standards.
  • Maintain technical knowledge of 12 galleries, in-gallery education, and global human rights issues, enabling meaningful conversations that deepen guest engagement.
  • Coordinate with 30+ team members via radio to manage program logistics and address security concerns, ensuring seamless operations and a positive visitor environment.

Server

Clay Oven
01.2023 - 06.2023
  • Delivered personalized service, accommodating dietary needs and preferences, making each client feel valued, thus obtaining customer loyalty and retention.
  • Managed 90+ daily orders and 50+ reservations promptly while maintaining accuracy and high service standards to ensure smooth floor plan operations.
  • Maintained a clean, organized, and welcoming environment to meet customer expectations.

Retail Sales Associate

Victoria’s Secret
09.2022 - 03.2023
  • Assisted clients with product selection, providing recommendations tailored to individual preferences, throughout their shopping trip to provide them with a positive experience.
  • Processed 200+ transactions daily with accuracy, professionalism, and pace, thus satisfying customer expectations.
  • Monitored inventory levels by tracking products, restocking them and coordinating with team members to ensure customer and company needs are met.

Education

Hospitality and Tourism Management -

Red River College Polytechnic
Winnipeg, MB
09.2023

Skills

  • Customer service
  • Problem-solving
  • Knowledge interpretation
  • Exceptional communication
  • Team leadership

Languages

Punjabi
Hindi
Urdu
English

Certification

  • Group Fitness Leadership
  • First Aid – Valid until Oct 2025
  • WHMIS – Current
  • Smart Choices – Valid until Jan 2026

Timeline

Gallery Host Lead

Canadian Museum for Human Rights
05.2023 - Current

Server

Clay Oven
01.2023 - 06.2023

Retail Sales Associate

Victoria’s Secret
09.2022 - 03.2023

Hospitality and Tourism Management -

Red River College Polytechnic

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Anureet Kaur