Dedicated Customer Service Representative with strong communication skills. Committed to resolving customer inquiries and enhancing service experiences through effective problem-solving and attention to detail.
Overview
1
1
year of professional experience
Work History
Crew Trainer
Mcdonald's
Etobicoke, Ontario
04.2024 - Current
Trained new crew members on food preparation and safety procedures.
Monitored team performance to ensure compliance with service standards.
Implemented cleanliness standards in dining area and kitchen spaces.
Resolved customer complaints promptly to enhance service experience.
Instructed new team members on correct procedures for operations.
Security Guard
Legacy Protection Services
Mississauga, Ontario
02.2025 - 07.2025
Conducted regular patrols to identify and report suspicious activities.
Enforced company policies and procedures to maintain a secure environment.
Assisted in emergency response efforts during incidents or alarms.
Documented daily activities, incidents, and irregularities in reports.
Provided excellent customer service to visitors and employees on-site.
Conducted daily security patrols of assigned areas.