Anureet Kaur
Brampton,ON
Summary
Organized and passionate candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Network Administrator
RV Technologies Softwares
04.2021 - 04.2022
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Assisted IT staff on troubleshooting issues and closing calls.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Identified and immediately resolved issues with network devices.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
Service Representative
Excent Solutions
03.2020 - 04.2021
- Maintained productivity and quality standards at all times.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
- Assisted clients in understanding billing procedures and payment options while maintaining strict adherence to internal policies regarding financial transactions.
- Maintained and managed customer files and databases.
- Responded to customer calls and emails to answer questions about products and services.
- Enhanced customer satisfaction by swiftly addressing and resolving service-related issues.
Education
High School Diploma -
Guru Ramdas Academy
Gurdaspur,PunjabDiploma - Computer System Technician
Alpha College of Business And Technology
Scarborough08.2023
Skills
- Network Troubleshooting
- System Administration
- Technical Support
- Network systems installation
- IP Addressing
- Data backups
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Network Administrator
RV Technologies Softwares
04.2021 - 04.2022
Service Representative
Excent Solutions
03.2020 - 04.2021
High School Diploma -
Guru Ramdas Academy
Diploma - Computer System Technician
Alpha College of Business And Technology
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