Dispatch Coordinator
RedHill Logistics
08.2023 - 12.2023
- Responded promptly to customer inquiries regarding order status and delivery times.
- Monitored driver performance to ensure compliance with safety regulations.
- Developed strong communication skills through coordinating with customers, vendors, and other departments.
- Exhibited excellence problem-solving skills while resolving issues related to delivery delays or missed pickups.
- Investigated complaints from customers about late or missing shipments.
- Created invoices for each completed job along with associated documentation such as proof of delivery receipts.
- Provided detailed reports on delivery status, delays, cancellations or special instructions from customers or vendors.
- Facilitated the customs clearance for international shipments, ensuring the compliance with customs regulations.
- Communicated with customs authorities and resolved issues to expedite clearance.
