ANUREET KAUR
Brampton,ON
Summary
Polite and professional customer service representative, successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Machine Operator
Ecotex
10.2022 - Current
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Sales Representative
SIA Importers
05.2022 - 09.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Packing, Shipping, and Receiving Assembler
Sofina Foods
09.2021 - 10.2021
- Collaborated with other departments on supply and quality issues.
- Updated computer tracking system with latest product movements.
- Checked shipments against paperwork and signed documents.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
Education
Diploma - Human Resource Management
Canadore College of Applied Arts And Technology
North Bay, ON08.2023
Diploma - International Business Management
Niagara College
Toronto, ON12.2022
Bachelor of Business - Business Administration
Maharaja Ganga Singh University
Bikaner04.2020
Skills
- Active Listening
- Microsoft Excel
- Document Control
- Call Center Operations
- Customer Relationship Management
- Service Standard Compliance
- Brand Representation
- Conflict Resolution
Certification
Course on Computer Concepts (C++)
Timeline
Machine Operator
Ecotex
10.2022 - Current
Sales Representative
SIA Importers
05.2022 - 09.2022
Packing, Shipping, and Receiving Assembler
Sofina Foods
09.2021 - 10.2021
Diploma - Human Resource Management
Canadore College of Applied Arts And Technology
Diploma - International Business Management
Niagara College
Bachelor of Business - Business Administration
Maharaja Ganga Singh University
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