Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Digital Marketing Specialist
Self Employed Web
08.2022 - Current
Developed digital marketing strategies by creating and implementing plans to reach and engage target audiences.
Created reports on digital marketing efforts using analytics tools to track and measure digital marketing success for management.
Created social media content with innovative brand messaging to support new product launches.
Managed digital projects from initial concept through final implementation and live
Conducted market research by analyzing industry trends, consumer demographics and competitor activities to inform marketing strategy.
Increased brand awareness with ambassador partnerships and targeted email campaigns.
Senior Manager, Operations
Tiggy Delivery Corp
10.2021 - 03.2022
Managed store Logistics, Supply Chain and Inventory
Executed Human Resources and recruitment functions.
Managed launch of new stores and digital marketing campaigns for the same
Worked in collaboration with the Area Manager and COO
Developed systems and procedures to improve operational quality and team efficiency.
Managed employee-related issues encompassing labor, turnover and diversity.
Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
Operations Manager
Patiala Eye Hospital
08.2018 - 07.2021
Developed and communicated a strategic plan for effectively adapting to Covid-19 crisis and mitigating its potential threats
Built tools to convey the preventive measures and safety guidelines to be followed by the customers and the staff during Covid-19 pandemic
Organized marketing campaigns through social media, placing adverts in radio, press, TV or any other required medium
Coordinated free eye camps held for underprivileged people across different areas.
Compiled product and customer data to generate informed profit projections.
Marketing Executive for Global Operations
Steelmans Broaches Pvt Ltd
08.2017 - 07.2018
Scouted and analysed potential global clients and contacting them for potential business
Provided synergy by receiving blueprints/drawing from clients and forwarding to design team
Demonstrated responsibility by conducting a country analysis (Spain) to assist with Steelmans’ expansion plans as to whether they should have an independent office in the country
Represented the company at multiple trade fairs and exhibitions in different parts of the world
Displayed a strong understanding of customer service when updating clients about order status and dealing with client queries
Established a lasting impression with the customer by sending them updated catalogues regularly.
Medical Office Administrator
Cedar Park Medical Clinic
08.2013 - 04.2015
Provided exceptional customer service both in person and on the phone by facilitating doctor-patient conversations
Demonstrated organizational and technical abilities by preparing and filing medical reports using in- house software and Microsoft Office.
Exhibited attention to detail by managing billing, invoice preparation and A/R functions.
Reviewed and sent medical records to other physicians upon request.
Verified benefits and worked with insurance companies to obtain payments.
Received, recorded and filed medical payments by check, cash, and credit card.
Entered procedure codes and diagnosis codes into medical billing software.