Anurag Wankhede

Spearhead firm wide digital transformation strategy and IT vision, roadmaps, and projects including $40M in corporate technology assets supporting ~120 employees. Lead the highest revenue generating portfolio(Consumer and Fraud) of the organization which provided decisions for various sectors like Banking, Insurance, Automobile, Retail, Telecommunication, Utilities and Government agencies.

Project- Consumer Exchange & Product Cloud Transformation

Strategy

• Design new IT operations model to reduce operating expense by 30%, against $40 million budget.
• Build cloud migration roadmap and led squads in development of new cloud operating model to deploy secure and resilient cloud services that drive modernization initiatives , accelerate time to market and enhance scalability.
• Led platform engineering team of software engineers and architects as product managers to manage delivery, upgrade and maintenance of CI/CD stack using DevOps practices to reduce deployment times by 25%.
• Develop provide strong leadership and effective interdepartmental communication to effectively meet or exceed all project timelines and budgetary goals
• Identified opportunities to improve business process flows and productivity.
• Collaborated with senior management to develop strategic and new product initiatives.
• Directed technological improvements, reducing waste and business bottlenecks.

Security

• Collaborated with security team and implemented enterprise security strategy and framework that consists of strategically of NIST risk management and Cybersecurity framework.
• Created framework where architecture design changes are validated Security and Architecture guild.
• Participated in various audits including ISO/IEC 27001, SOC/SOX, PCI etc. Also contribute towards AML and Bill53 compliances.

IT Service Management(ITSM)

• Improved IT services elevating customer resolution satisfaction rates up to 80%.
• Reduced Mean Time-To-Recovery(MTTR) by implementing auto healing capabilities along with canary deployments.
• Implemented continuous monitoring using tools like Data-Dog and integration with alerting tools like Pager Duty and visualization tool like Kibana/Looker/DataStudio

Key Accomplishments

• 60% of client contributing 80% of real time transaction volume completely migrated and operational on cloud resulting in 20% reduction in operational costs from on-premise legacy Mainframe application.
• Availability of critical applications increased from 93% to 99% by adopting best practices on cloud.

Technology Stack

Google Cloud - Pub Sub, BigQuerry, BigTable, Firestore, DataFlow, DataProc, Kuberenetes- GKE, Stackdriver, Spanner.

• Product's time to market reduced by 200% by adopting new Agile models.
• Hired and managed employees to maximize productivity while training staff on best practices and protocols.

• Lead team of software engineers and ensured successful delivery of complex software projects within time and budget constraints.
• Developed and implemented project plans, defined project scope, goals, and deliverables, and coordinated project resources including developers, designers, and QA engineers.
• Conducted code reviews, resolved technical issues, and ensured adherence to coding standards.
• Established best engineering practices and reduced time to market by 25%.
• Collaborated with product management and business development teams to define and prioritize product features and requirements.
• Implemented agile methodologies to improve team performance and productivity.
• Kept detailed notes of all correspondence with clients and updated details in company's computer system.
• Served as point of contact for clients regarding follow-up, meeting scheduling and responses to questions.
• Adapted quickly to changing project priorities and job specifications with analytical thinking and task prioritization skills.
• Provided excellent service to clients by promoting outgoing demeanor and issue resolution abilities.

• Coordinated with other engineers to evaluate and improve software interfaces.
• Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
• Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
• Partnered with development team on product development and application support plans.
• Collaborated with clients to define solution requirements.