Anurag Thakur
Scarborough,Canada
Summary
Dynamic IT graduate with a strong foundation in Computer Applications and hands-on experience in sales and customer service. Skilled in driving B2C sales, building lasting customer relationships, and supporting delivery services with a focus on efficiency and satisfaction. Proficient in vehicle maintenance to ensure safety, and recognized for punctuality, reliability, and providing prompt, professional, and friendly service.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Amazon.ca
02.2023 - 04.2025
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Sales Representative
Reliance Jio Infocomm Limited
05.2021 - 06.2022
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Front Desk Receptionist
Hotel Sekhon Grand
05.2019 - 02.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Collected room deposits, fees, and payments.
- Organized, maintained and updated information in computer databases.
Digital Marketing Manager
Shri Guru Nityananda Institute
08.2017 - 04.2019
- Increased customer engagement through social media.
- Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
Education
Post Grad Diploma - Information Systems
Northern College of Arts And Technology
08.2024
Bachelor - Computer Applications
Guru Nanak Dev University
Jalandhar, Punjab08.2017
Skills
- Interpersonal skills
- Package scanning
- Commercial driving
- Responsible driver
- Safe driving
- Multitasking and organization
- Cybersecurity
- Records Management
- Customer Service
- Problem-solving skills
- Time management skills
- Big data and data analysis
- Communication skills
- Digital Marketing
- Google Analytics
- Search Engine Optimization
Languages
English
Hindi
Punjabi
Hobbies and Interests
Creating websites, Developing applications, Fitness and Health, Cooking, Playing cricket and badminton
Timeline
Delivery Driver
Amazon.ca
02.2023 - 04.2025
Sales Representative
Reliance Jio Infocomm Limited
05.2021 - 06.2022
Front Desk Receptionist
Hotel Sekhon Grand
05.2019 - 02.2021
Digital Marketing Manager
Shri Guru Nityananda Institute
08.2017 - 04.2019
Bachelor - Computer Applications
Guru Nanak Dev University
Post Grad Diploma - Information Systems
Northern College of Arts And Technology