Anurag Sanjay
Summary
As a dedicated and motivated student, I am seeking a part-time position to gain practical experience and develop essential skills in a professional setting. I have a strong work ethic, attention to detail, and a willingness to learn. I aim to contribute to the company's operations while pursuing my academic goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Specialist
Oxygen The Digital Shop
02.2021 - 12.2022
- Consistently ranked among the top sales associates, exceeding monthly sales goals.
- Cultivated product expertise in Tech categories, e.g., laptops, home theater systems], providing informed recommendations to customers.
- Actively engaged customers on the sales floor, addressing inquiries and guiding them through the purchasing process.
- Utilized upselling and cross-selling techniques to maximize revenue per transaction.
- Maintained visual merchandising standards, ensuring that products were well-presented and priced accurately.
- Collaborated with team members to create a positive and productive work environment.
Customer Service Representative
Buy Mart
11.2022 - 08.2023
- Resolved customer complaints and inquiries in a courteous and efficient manner, achieving a [specific customer satisfaction rating].
- Processed returns, exchanges, and refunds accurately, adhering to company policies.
- Assisted with inventory management, including receiving and organizing shipments.
- Trained new team members in customer service best practices and store procedures.
- Actively participated in ongoing training sessions to stay updated on product knowledge and company policies.
Education
Higher - Behavior Science Technician, Secondary Education
George Brown College, Christ Nagar School
Toronto, Trivandrum, OntarioIndian Certificate of Secondary Education -
2020
Skills
Availability-Week Days Open To Close
Weekends-Open To Close
Certification
Smart Serve Ontario CertificateCert.No 230908281598
Timeline
Customer Service Representative
Buy Mart
11.2022 - 08.2023
Sales Specialist
Oxygen The Digital Shop
02.2021 - 12.2022
Higher - Behavior Science Technician, Secondary Education
George Brown College, Christ Nagar School
Indian Certificate of Secondary Education -
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