Anuradha Kaul
Addiction Worker
Brampton,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
5
5
years of post-secondary education
Work History
Accounting Assistant
Atlantic Xpress
08.2022 - 03.2023
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Matched purchase orders with invoices and recorded necessary information.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Transferred data and documents to facilitate system migration and software updates.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
Administrative Assistant
Dream Convention Centre
03.2018 - 08.2019
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Scheduled office meetings and client appointments for staff teams.
Sales Associate
Greatwood Furniture And Mattress
03.2017 - 06.2018
- Engaged in friendly conversation with customer to better uncover individual needs.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Used in-store system to locate inventory and place special orders for customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Prioritized helping customers over completing other routine tasks in store.
- Managed efficient cash register operations.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Arts - Geography (Honours)
Punjab University
Chandigarh, India 1993.07 - 1996.07
High School Diploma -
B.V.B Sector 27
Chandigarh, India 1997.07 - 1998.07
No Degree - Basics of Computer Skills
St. Gabriel Adult School
Mississauga, ON 02.2014 - 05.2014
High School Diploma -
Bella's Beauty Academy
Brampton, ON 2015.09 - 2016.07
High School Diploma -
Trios College
Brampton 01.2024 - Current
Skills
- Relationship Building
- Attention to Detail
- Strategic Planning
- Microsoft Office
- Team Bonding
- Crisis Situations
- Cognitive Behavioral Therapy
- Therapeutic Exercise
- Community Mental Health Programs
- Time management
- Emotional Support
- Creative Thinking
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
German
Elementary
Certification
Certified in Esthetics
Additional Information
I am pursuing Addiction Workers programme from Trios College, Brampton and my Goal is to become an Successful Addiction Counseller after completing my Diploma. However I will be looking to work with Support agencies, Crisis workshops or Community health organizations as an intern or volunteer. Changing my career from office administration to Addiction Worker is all m about my passion to help people in need.
Timeline
High School Diploma -
Trios College
01.2024 - Current
Accounting Assistant
Atlantic Xpress
08.2022 - 03.2023
Administrative Assistant
Dream Convention Centre
03.2018 - 08.2019
Sales Associate
Greatwood Furniture And Mattress
03.2017 - 06.2018
High School Diploma -
Bella's Beauty Academy
2015.09 - 2016.07
No Degree - Basics of Computer Skills
St. Gabriel Adult School
02.2014 - 05.2014
High School Diploma -
B.V.B Sector 27
1997.07 - 1998.07
Bachelor of Arts - Geography (Honours)
Punjab University
1993.07 - 1996.07
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