Anup Charles Bhaskaran
Summary
Results-driven Finance Professional with over 5 years of experience in financial analysis, accounts receivables, auditing and strategic planning. Proven track record in enhancing financial performance, optimizing operational efficiency, and providing insightful recommendations to drive business growth. Skilled in leveraging financial software and tools, including Oracle, SAP and Microsoft to streamline processes and improve accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift In Charge
Carols Catering and Cafe
01.2023 - Current
- Supervised daily restaurant operations during assigned shifts, ensuring efficient workflow and high service standards.
- Addressed and resolved customer complaints, ensuring a positive dining experience and maintaining high levels of customer satisfaction.
- Conducted opening and closing procedures, including balancing cash drawers and preparing daily sales reports.
- Monitored inventory levels, placed orders for supplies, and ensured compliance with health and safety regulations.
- Ensured food and beverage quality by conducting regular checks and maintaining presentation standards.
Sales Associate
Rona
04.2023 - 11.2023
- Sales Techniques: Upselling, Cross-selling, Bundle selling, Consultative Selling, Solution Selling, SPIN Selling.
- Customer Management: Customer Relationship Management (CRM), Customer Retention, Customer Loyalty Management, After-sales Support, Customer Complaint Handling.
- Store Management: Inventory Control, Visual Merchandising, Store Layout Design, Markdown Management, Stocktaking, Cash Handling.
- Technical Skills: Familiarity with Hardware Tools, Basic Carpentry Skills, DIY Knowledge and Equipment Handling.
Senior AR Specialist - Canada (Region)
Oracle (Cerner) Corporation
01.2020 - 07.2022
- Managed a Portfolio of 100 plus Business clients across Canada.
- Demonstrated my ability to handle Order to Cash Management for the Collections department and improved the collections metrics by 15%.
- Demonstrated collections skills by minimizing the delinquency percentage overall
- Ability to maintain and handle a team and was rewarded the best team for two consecutive years in terms of collections and overall performance.
- Ensure that all invoices are accurate and in compliance with company policies and contractual agreements.
- Track and resolve any discrepancies or issues related to invoices.
Accounts Receivable Analyst
Accenture Solutions Private
02.2018 - 07.2019
- Work with managers in Operations and support areas to develop project plans and review performance and documentation.
- Liaison between the internal departments – BUs, Finance, Credit & Collection, EOC, Regulatory, SBU, etc.
- Demonstrated transferrable skills by training new employees on maintaining the SAP and Oracle database for the credit cycle process. As a result, the batch I trained in 2019 are now team leaders in the organization.
- Working with sales, supply chain, business leaders, and other stakeholders (internal and external) to help deliver continuous improvement plans.
- Worked on accounting software, such as QuickBooks or SAP, and advanced knowledge of Microsoft Excel.
Credit and Risk Analyst
JP Morgan Chase Bank
10.2016 - 07.2017
- Demonstrated the ability to complete research, analysis, and documentation of account activity and used personal judgment to determine appropriate actions that remove or minimize fraud exposure.
- Investigation of fraud cases of loans & advances, suspicious transaction reports (STR), Hunter match, and money mules and conclude with logical modus operandi & root cause & proposing corrective measures.
- Held Responsibilities like monitoring and coordinating fraud risk management projects for credit and debit card products.
- Documenting review results and preparing Suspicious Activity Reports.
- Gained knowledge of research done on merchants' financial records to determine monthly volumes and single transaction limits.
Education
Financial Services
Saskatchewan Polytechnic
Moose Jaw, SK01.2024
BBA - Business Administration
Annamalai University
India 12.2016
Skills
Accounts Receivables
SAP
Oracle
Microsoft
Customer Service
Operational Management
Financial Acumen
Problem-Solving and Decision-Making
Communication and Technical Skills
Certification
Investment Funds Canada License (IFC)
Serve it Right Saskatchewan (SIRS)
Timeline
Sales Associate
Rona
04.2023 - 11.2023
Shift In Charge
Carols Catering and Cafe
01.2023 - Current
Senior AR Specialist - Canada (Region)
Oracle (Cerner) Corporation
01.2020 - 07.2022
Accounts Receivable Analyst
Accenture Solutions Private
02.2018 - 07.2019
Credit and Risk Analyst
JP Morgan Chase Bank
10.2016 - 07.2017
Financial Services
Saskatchewan Polytechnic
BBA - Business Administration
Annamalai University
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