ANUPAMA NANUKUTTAN NAIR
Milton,ON
Summary
Strategic Healthcare Administrator with clinical dental expertise and advanced healthcare administration training. Over 5 years of experience in optimizing patient care coordination and service delivery. Skilled in healthcare software systems and organizational management, dedicated to enhancing patient care experiences.
Overview
10
10
years of professional experience
Work History
Patient Care Coordinator
Oakville Dental
Oakville
10.2023 - Current
- Coordinated patient appointments and managed scheduling for multiple dental practitioners.
- Verified patient insurance information, updated records accurately, and scheduled appointments to enhance operational flow
- Managed patient check-in and check-out processes to ensure timely service and patient satisfaction
- Coordinate with clinical staff to ensure smooth patient flow throughout the day
- Greeted patients and visitors upon arrival, fostering a welcoming environment
- Assist with administrative tasks such as data entry, filing, and correspondence
Volunteer
White Canvas Dentistry
08.2023 - 09.2023
- Volunteered to learn about Dentrix software management, handled phone calls, patient billings, and insurance procedures.
Assistant Dentist
Dr Sat's Tooth Clinic
, India
06.2016 - 11.2021
- prepared patients for treatments and confirmed readiness of all dental equipment for procedure.
- Contacted patients post-surgery or experiencing pain to conduct follow-up checks
- Enhanced time management and organization abilities as a result of dental clinic administration tasks including making calls, arranging appointments, billing and insurance, and managing dental supplies.
Education
Diploma - Healthcare Administration and Service Management
Conestoga College
Kitchener05-2023
Graduate - Dentistry
Kannur Dental College
India05-2016
Skills
- Orthodontic treatment coordinator
- Orthodontic appointment management
Patient education on treatment
Financial arrangement for patients - Microsoft Office Suite Mastery
- Strategic Organization & Time Management
- Quick Learning & Adaptability
- Patient communication
- High Reliability & Professional Loyalty
- Detail-Oriented Approach
- Enthusiastic Team Player
- Dentrix software proficiency
- Handling Recall Max
References
Available upon request
Personal Information
Title: HEALTHCARE ADMINISTRATOR
ORTHODONTIC TREATMENT COORDINATOR
Timeline
Patient Care Coordinator
Oakville Dental
10.2023 - Current
Volunteer
White Canvas Dentistry
08.2023 - 09.2023
Assistant Dentist
Dr Sat's Tooth Clinic
06.2016 - 11.2021
Diploma - Healthcare Administration and Service Management
Conestoga College
Graduate - Dentistry
Kannur Dental College