Anupam Sharma
Edmonton,Canada
Summary
Customer-focused Retail Worker known for high productivity and efficient task completion. Specialized in inventory management, customer service, and sales support. Excel in communication, teamwork, and adaptability, ensuring seamless operations and positive customer interaction
Overview
15
15
years of professional experience
Work History
Retail Sales Supervisor
D- Mart
01.2017 - 01.2025
- Maintained daily store operations, ensured efficient workflow and meeting sales targets.
- Resolved customers’ complaints and issues in a timely and satisfactory manner.
- Trained and monitored staff in customer service, inventory management and store procedures.
- Supervised administrative staff and divide responsibilities to ensure performance.
- Managed a high volume of phone calls, directing inquiries and correspondence (e-mail, letters, packages etc.)
- Communicated with customers through various channels and responding promptly to customer inquiries to ensure customer satisfaction.
- Overseeing office supplies and services, including restocking supplies, relocating employees to a new location, setting up desks and equipment for new hires, or creating important office forms.
- Prepared and distributed employees work schedule.
- Maintained inventory and ensured items are in stock.
Front Desk Receptionist
Easy visa Education Consultants PVT Ltd
06.2010 - 12.2016
- Greeted clients, directed them to the appropriate person or office, ensured a welcoming and professional environment.
- Communicated with customers through emails, phone calls.
- Managed appointment bookings-maintained client recall systems and ensure timely reminders.
- Sorted and distributed incoming mails and handled messages efficiently.
- Ensured the reception area was tidy, well stocked the office supplies.
- Assisted in administrative tasks such as photocopies, filling.
- Answered clients inquires by proving accurate information.
Education
Bachelor of Arts -
DAV University
08.2012
Skills
- Customer relationship building
- Store operations
- Cash handling proficiency
- Product knowledge expertise
- Teamwork and collaboration
- Customer service
Timeline
Retail Sales Supervisor
D- Mart
01.2017 - 01.2025
Front Desk Receptionist
Easy visa Education Consultants PVT Ltd
06.2010 - 12.2016
Bachelor of Arts -
DAV University
Similar Profiles
Janki BhoiJanki Bhoi
Retail assistant at D- MartRetail assistant at D- Mart
JILLELA RAKESH YADAVJILLELA RAKESH YADAV
Grocery Team Member at D- MartGrocery Team Member at D- Mart
Jasper BucklesJasper Buckles
Loss Prevention Supervisor at Wal-Mart Distribution, Wal-MartLoss Prevention Supervisor at Wal-Mart Distribution, Wal-Mart
MARWA EL-KALANYMARWA EL-KALANY
Patient Care Coordinator at Central Dental Family DentistryPatient Care Coordinator at Central Dental Family Dentistry
Ayub HusseinAyub Hussein
Software Developer Contract at Sahaba Downtown AssociationSoftware Developer Contract at Sahaba Downtown Association