Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anupa Achchillage

Calgary

Summary

Dedicated Automotive Technician with a strong work ethic at Kaizen Automotive Group, recognized for enhancing team skills and achieving high customer satisfaction. Expert in preventive maintenance and troubleshooting, consistently reducing rework rates through thorough inspections and effective communication. Committed to safety protocols and delivering exceptional service that drives repeat business.

Overview

12
12
years of professional experience

Work History

Automotive Technician

Kaizen Automotive Group (CMP Automotive)
10.2013 - 09.2025
  • Supported experienced technicians with routine maintenance tasks, including oil changes and tire rotations.
  • Diagnosed vehicle issues using advanced diagnostic tools and equipment.
  • Performed routine maintenance, ensuring optimal vehicle performance and safety standards.
  • Mentored junior technicians, enhancing team skills and knowledge in automotive repair processes.
  • Trained staff on new technologies and procedures, promoting efficiency and accuracy in service delivery.
  • Developed comprehensive reports on repair status, facilitating transparent communication with customers regarding services needed.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Increased repeat business through exceptional customer service and high-quality workmanship on all repairs.
  • Reduced rework rates by consistently performing thorough inspections and accurately identifying all necessary repairs.

Education

Diploma - AUTOMOTIVE SERVICE TECHNICIAN

SAIT
Calgary, AB
12-2017

Diploma - AME (Aircraft Maintenance Engineer)

SAIT
Calgary, AB
12-2012

Skills

  • Strong work ethic
  • Problem-solving
  • Safety awareness
  • Preventive Maintenance
  • Troubleshooting skills
  • Customer service
  • Safety protocols and procedures
  • Multitasking and organization
  • Verbal and written communication

Languages

English
Native or Bilingual

Timeline

Automotive Technician

Kaizen Automotive Group (CMP Automotive)
10.2013 - 09.2025

Diploma - AUTOMOTIVE SERVICE TECHNICIAN

SAIT

Diploma - AME (Aircraft Maintenance Engineer)

SAIT

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Anupa Achchillage