ANUP BISWAS
Scarborough,Toronto
Summary
- Degree in business administration or related field.
- Strong analytical and financial skills.
- Proven sales and customer service experience.
- Ability to meet sales targets and handle transactions.
- Strong product knowledge and sales techniques.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Executive-Brand and Marketing
Cloudx Ltd
03.2018 - 07.2023
- Provided exceptional customer service, including taking orders, handling transactions, and resolving customer concerns or complaints
- Demonstrated proficiency in resolving customer complaints and issues to their satisfaction, resulting in improved customer loyalty
- Demonstrated flexibility and adaptability in a fast-paced environment, especially during busy periods
- Utilized CRM systems and tools to track customer interactions, manage contact information, and automate marketing workflows
- Launched targeted marketing campaigns to promote existing services which resulted in a $5000 benefit for the company
- Received recognition for outstanding contributions to marketing effectiveness.
Education
Global Business Management - Business Management
Fleming College Toronto
Toronto, ON12.2024
Bachelor of Business Administration - Marketing
Gono Bishwabidyalay
Dhaka04.2017
Skills
- Microsoft office suite (word, excel, powerpoint), salesforce
- Strong communication and presentation skills
- Skills in building and maintaining relationships with customers and stakeholders
- Adept at collaboration tools such as Microsoft Teams and Zoom for Virtual meetings and file sharing
- Proficiency in marketing tools and software (crm systems, analytics platforms, project management tools)
- Sales forecasting and marketing campaign management
Certification
- Excel Essential Training (Microsoft 365).
- Project Management certification training.
Languages
English
Full Professional
Timeline
Executive-Brand and Marketing
Cloudx Ltd
03.2018 - 07.2023
Global Business Management - Business Management
Fleming College Toronto
Bachelor of Business Administration - Marketing
Gono Bishwabidyalay