Anuka Chimed-Ochir
Burnaby,BC
Summary
Results-oriented team leader with a passion for enhancing processes, nurturing vendor relationships, and fostering team synergy. Currently leading fulfillment operations at OVOU, I drive efficiency and scalability while aligning team goals with company objectives. Ready to leverage my skills in process optimization and team leadership to excel in the payroll clerk role.
Overview
7
7
years of professional experience
Work History
Fulfillment Team Lead
OVOU Inc.
Vancouver
05.2023 - Current
- System and Process Optimization: Led the optimization of order processing systems, implementing efficient physical and virtual processes, and conducting comprehensive training sessions. Achieved a notable 32% increase in throughput and a 40% reduction in error rates, enhancing operational excellence.
- Leadership and Administrative Oversight: Monitored daily production activities to ensure productivity goals were met in a timely manner and aligned with company objectives. Provided reports to the CEO and managed high-level administrative filing. Developed and documented operational procedures for efficient product handling.
- Shipping Courier Management: Cultivated partnerships with shipping couriers, managed logistics, and negotiated favorable terms with customs brokerage. Achieved a 22% reduction in shipping costs while elevating service standards, collaborating closely with the Finance Team.
- Supplier and Vendor Management: Orchestrated supplier relations, sourcing new products to diversify offerings and drive revenue growth. Expanded the product portfolio by adding 2 new products, contributing to revenue increase.
- Collaboration and Problem Solving: Collaborated closely with the engineering team for the development of the company's back-office platform, conducting rigorous QA checks, reporting bugs, and providing innovative solutions to enhance platform functionality and user experience.
Order Processing Associate
OVOU Inc.
Vancouver, BC
05.2022 - 05.2023
- Timely Order Fulfillment: Ensured orders were promptly processed with attention to detail, maintaining quality control standards and maximizing customer satisfaction.
- Inventory Management: Conducted precise data entry for inventory management, accurately tracking stock levels and facilitating seamless replenishment to meet demands. Reported and investigated any discrepancies or errors in inventory levels.
- Print Production and Packaging: Produced digital business cards according to precise customer specifications, maintaining a focus on accuracy and quality. Expertly packaged and dispatched orders, prioritizing secure and punctual delivery.
- Customs Coordination: Managed customs procedures and completed essential paperwork for international orders, ensuring compliance with regulations and facilitating smooth transit.
Receptionist
MONLINE Clothing Factory
Ulaan-Baatar, Mongolia
08.2020 - 06.2021
- Handled diverse needs for clients in-person, by phone or through email.
- Coordinated appointment calendar and balanced schedules to promote optimal productivity.
- Obtained and processed payments from clients for products and services.
Lead Sales Associate
Herschel Supply Co
Burnaby, British Columba
03.2019 - 03.2020
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered incoming telephone calls to provide store, products, and services information.
Assistant Manager
Softmoc
Burnaby, British Columba
04.2018 - 07.2018
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Oversaw daily operations, maintenance and administration of various properties.
Marketing Assistant
"Alpha Kappa Psi" SFU Co-Ed Business Fraternity
Burnaby, British Columba
03.2017 - 12.2017
- Created new images, marketing copy and graphics to support successful marketing efforts.
- Updated web pages and social media profiles to reflect proactive strategies and engage customers.
- Helped develop event strategies and plans to drive successful completion of each marketing project and achieve key targets.
Education
Bachelor of Arts - Communication Major
Simon Fraser University
Burnaby, BC01.2022
RYT 200 Yoga Teacher Training Certification - Vinyasa Yoga
Namaste Yoga School Mongolia
Ulaan-Baatar, Mongolia01.2021
Skills
- Multitasking
- Time Management
- Attention to Detail
- Process Optimization
- Team Leadership
- Customer Service
- Data Entry
- Confidentiality
Timeline
Fulfillment Team Lead
OVOU Inc.
05.2023 - Current
Order Processing Associate
OVOU Inc.
05.2022 - 05.2023
Receptionist
MONLINE Clothing Factory
08.2020 - 06.2021
Lead Sales Associate
Herschel Supply Co
03.2019 - 03.2020
Assistant Manager
Softmoc
04.2018 - 07.2018
Marketing Assistant
"Alpha Kappa Psi" SFU Co-Ed Business Fraternity
03.2017 - 12.2017
Bachelor of Arts - Communication Major
Simon Fraser University
RYT 200 Yoga Teacher Training Certification - Vinyasa Yoga
Namaste Yoga School Mongolia
Similar Profiles
Zaneera KamranZaneera Kamran
Customer Support Analyst at OVOU, IncCustomer Support Analyst at OVOU, Inc
Anas MunirAnas Munir
Senior Frontent Engineer at OVOUSenior Frontent Engineer at OVOU
Manprit AtwalManprit Atwal
Millworker/Warehouse Forklift Operator at Richmond Plywood Corporation LTMillworker/Warehouse Forklift Operator at Richmond Plywood Corporation LT