ANUJEET KAUR
Greater Toronto Area
Summary
With over 5 years of versatile experience in business analysis and transformational projects across various industries, including banking, retail, insurance, and telecommunications, I excel in implementing innovative ideas within complex information systems and change management initiatives.
Overview
6
6
years of professional experience
Work History
Senior Business Analyst
TD Bank
03.2022 - Current
- Utilized Jira for creating user stories, use cases, and document sharing through Confluence
- Employed a tailored mix of BA tools and techniques to capture comprehensive requirements in an agile environment
- Continuously improved solutions, identified risks, gaps, and trends, and recommended adjustments
- Collaborated closely with product owners to document requirements and prioritize product backlog
- Led requirements gathering, documentation, and guidelines for requirements analysis
- Mapped current state processes and optimized them for automation
- Monitored and managed compliance standards and process quality.
Senior Business Analyst
Sunlife Insurance
10.2020 - 02.2022
- Conducted analysis to gather business functions, identify process gaps, and assess potential solutions in an agile setting
- Facilitated communication between business units and technology teams to clarify, document, and implement requirements
- Managed project processes and operations, including requirement verification and validation
- Collaborated with the Technical Architect to identify gaps and develop solutions
- Documented process flows, business rules, and requirements using Microsoft Visio BPMN 2.0
- Tracked and reported on improvement requests, risks, issues, and dependencies.
Business Analyst
Best Buy
06.2019 - 09.2020
- Led requirements collection and documentation
- Produced Business Requirements Documents (BRDs) and product backlogs
- Utilized data visualization tools (Tableau, Power BI) for data analysis
- Developed plans for process reengineering and monitored process activities
- Collaborated with SMEs to identify and improve non-value business processes
- Managed project planning throughout the Business Process Analysis lifecycle.
change management
Junior Business Analysis, TELUS
01.2018 - 05.2019
- Processes and recommended process improvements
- Conducted requirements collection and documentation, including Business Requirements Documents (BRDs)
- Assisted the testing team with test plans and test cases
- Advised on various business set-up initiatives, strategy, and performance management
- Conducted gap analysis between target and current states.
Education
Supply Chain Management -
Sault College of Applied Arts And Technology
Bachelor of Commerce -
Akal University
Certifications IIBA Certification of Competency in Business Analysis (CCBA) IIBA Entry Certificate in Business Analysis (ECBA) -
Skills
- Proficient in developing process mapping and regulatory compliance best practices for various business divisions
- Skilled in both
- Agile and Waterfall methodologies for business systems analysis
- Experienced in creating business cases, requirements mapping, and software development and integration traceability
- Proficient in gathering requirements using a variety of elicitation techniques, defining user stories, functional documentation, and more
- Proactive, results-driven, lifelong learner with strong professional ethics
- Proficiency in complicated business process analysis and mapping using tools like Microsoft Visio and BPMN 20
- Excellent knowledge of API and ETL operations
- Strong Microsoft Office skills, including Word, Excel, PowerPoint, Access, Project, Outlook,SQL, JIRA, Confluence, and Tableau
- Excel analytics expertise, including data analysis, chart creation, and macro development
- Strong interpersonal skills, active listening, cross-functional teamwork, and stakeholder management
Languages
English
Timeline
Senior Business Analyst
TD Bank
03.2022 - Current
Senior Business Analyst
Sunlife Insurance
10.2020 - 02.2022
Business Analyst
Best Buy
06.2019 - 09.2020
change management
Junior Business Analysis, TELUS
01.2018 - 05.2019
Supply Chain Management -
Sault College of Applied Arts And Technology
Bachelor of Commerce -
Akal University
Certifications IIBA Certification of Competency in Business Analysis (CCBA) IIBA Entry Certificate in Business Analysis (ECBA) -
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