Anuja Khadka
Ottawa,ON
Summary
Dedicated and customer-centric professional with a proven track record in delivering exceptional service. Eager to leverage my extensive customer service expertise to contribute to a dynamic team as an Admin/Client Experience Specialist, ensuring the highest standards of care and support for clients.
Overview
3
3
years of professional experience
Work History
Customer Service Specialist
Winners
07.2021 - 04.2023
- Provided personalized assistance to customers, offering guidance and locating products, ensuring a positive shopping experience
- Managed transactions and operated the cash register, maintaining accuracy and efficiency in sales processes
- Actively engaged with customers, understanding their needs and preferences, fostering lasting relationships
- Collaborated with various store departments, contributing to a cohesive retail operation
Sales Associate
Gap
11.2019 - 02.2020
Education
High School Diploma -
Ridgemont Highschool
06.2020
Algonquin College
11.2023
Skills
- Proficient in customer service with a focus on client satisfaction and needs assessment
- Exceptional time management and multitasking abilities
- Proficiency in call handling and addressing customer inquiries
- Skilled in routing, greeting, and ensuring the comfort of clients
Languages
Nepali (Fluent)
Hindi (Fluent)
References
Available upon request
Timeline
Customer Service Specialist
Winners
07.2021 - 04.2023
Sales Associate
Gap
11.2019 - 02.2020
High School Diploma -
Ridgemont Highschool
Algonquin College
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