Anuj Sharma
Edmonton,AB
Summary
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Overview
7
7
years of professional experience
Work History
Store Supervisor
The Shoe Company
09.2022 - Current
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Answered product questions and assisted customers in selection and checkout.
Merchandise Associate
Canada Bread
08.2022 - Current
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Used pallet jacks to move and position merchandise.
Senior Analyst
Axa Xl
06.2016 - 12.2021
- Completed data entry tasks with accuracy and efficiency.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Generated, posted and attached information to claim files.
- Checked documentation for accuracy and validity on updated systems.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Drafted and presented reports outlining policy actions.
- Calculated adjustments, premiums and refunds.
Education
Diploma - Business Analysis And Professional Communication
MacEwan University
Edmonton, AB08.2023
MBA - Finance
I.P University
New Delhi, India06.2016
Skills
- Analyzing Profitability
- Supply Ordering
- Sales Promotion
- Staff Coaching and Training
- Computer Proficiency
- Performance Review
- Time Management
- Bank and Safe Deposits
Timeline
Store Supervisor
The Shoe Company
09.2022 - Current
Merchandise Associate
Canada Bread
08.2022 - Current
Senior Analyst
Axa Xl
06.2016 - 12.2021
Diploma - Business Analysis And Professional Communication
MacEwan University
MBA - Finance
I.P University
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