Anuj Patel
Cambridge,Canada
Summary
As a diligent and driven postgraduate Electrical engineer, I'm searching for a role in technical sales where I can grow my expertise, knowledge, and abilities and help the company succeed.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Inside Technical Sales
Advanced motion and control ltd
Canada, Cambridge, Canada
01.2023 - Current
- Responsively addresses sales and customer inquiries, both virtually and in-person
- Collaborate with the sales team to understand customer requirements and provide technical solutions Building and maintaining strong customer relationships, understanding their needs to expeditiously address any concerns Stay current with industry trends and technological advancements
- Compile technical data to prepare and present proposals to potential clients
- Depending on the needs of the client, offers a variety of products, and offers alternatives Create quotes on request for given parts, suggest cross overs with better lead time and price, attending monthly vendor training to gain a deeper understanding of new and existing releases
- Offer comprehensive customer support throughout the post-sale process until resolution
- Presenting prospective customers with technical information, a live and recorded presentation, and a working example of how to solve an issue with substitute Designs customer technical solutions with the creation of engineering diagrams, drawings, and specifications
- Offers value added services
- Articulates and highlights technical advantages of Advanced motion's products and services
- Identifies sales opportunities and offers recommendations to enhance business growth.
Technical Support Intern
Abin Network Solutions
Canada, Cambridge, Canada
01.2022 - 01.2023
- Aided clients with a range of technical concerns over the phone, live chat, and email
- Diagnosing and resolving Desk computers, Mac, solutions of network and peripherals
- Troubleshooting and installation of security systems and cameras
- Internet protocols
- Documented customer complaints and inquiries for use in technical documentation and bug tracking
- Identify and implement process improvements to enhance the efficiency of technical support operations.
QUALITY CONTROL AND ASSURANCE
Lucy electric ltd
India, Vadodara, India
01.2019 - 01.2021
- • Responsible for testing and checking of High voltage current and potential transformers.
• Tests like Omicron test, 3Kv test, high voltage test, HVPD test, Protection system evaluations.
• Meet the requirements of customer by providing efficient support regarding testing.
• Inspection of physical test like Dimension measurement, material inspection.
• Do a paperwork regarding every test’s problem and its provided solutions
• Keeping equipment well maintained and perform 5’s activities when needed
Education
Post Graduation Diploma - Embedded System Development
Conestoga College
01.2022
Bachelor of Electrical Engineering - Electrical Engineering
Gujarat Technological University
01.2019
Skills
- Read, interpret, and troubleshoot electrical wiring diagrams, schematics, and automated system
- Technical Troubleshooting
- Analytical and Problem-Solving Skills
- Project Management
- Knowledge of solid works, AutoCAD, RS Logix, Master CAM, and CNC programming
- Relation Building
Languages
- English
- Hindi
- Gujarati
Certification
- E-Series Core Track 2023
Univeral Robots - STANDARD EYE+ USER 2023
Asyril SA - Experts in Flexible Feeding Systems
Timeline
Inside Technical Sales
Advanced motion and control ltd
01.2023 - Current
Technical Support Intern
Abin Network Solutions
01.2022 - 01.2023
QUALITY CONTROL AND ASSURANCE
Lucy electric ltd
01.2019 - 01.2021
Post Graduation Diploma - Embedded System Development
Conestoga College
Bachelor of Electrical Engineering - Electrical Engineering
Gujarat Technological University
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