ANUJ MALHOTRA
Brampton,ON
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
18
18
years of professional experience
Work History
Senior Program Manager
Contrax
08.2022 - Current
- Lead and manage multiple projects related to vendor management, ensuring they align with business goals and are delivered on time and within budget.
- Develop and execute strategic plans for vendor management systems, including identifying opportunities for improvement and innovation.
- Analyze existing processes and workflows, recommending improvements to enhance efficiency and effectiveness in vendor management.
- Establish and monitor key performance indicators (KPIs) to measure the success of vendor management initiatives and drive continuous improvement.
- Mentor and train junior team members, fostering a culture of learning and development within the team.
- Collaborate with IT to ensure the VMS platform is effectively integrated with other systems and that it meets user needs.
- Prepare regular reports on staffing metrics, program performance, and client feedback for senior leadership.
- Lead the onboarding process for new clients, ensuring a smooth transition and clear communication of expectations.
- Conduct market research to stay informed about industry trends, competitor strategies, and best practices in staffing and managed services.
- Identify potential risks in staffing operations and develop strategies to mitigate them.
- Oversee relationships with third-party vendors or subcontractors, ensuring compliance with contracts and quality standards.
- Evaluate and optimize staffing processes to enhance efficiency, reduce time-to-fill, and improve candidate quality.
- Ensure that all staffing practices comply with relevant laws and regulations, as well as internal policies.
Sales & Growth
Pattern
06.2021 - 07.2022
- Building and maintaining relationships with peers and upper management to drive team success
- Building trusting relationships with customers by making personal connections
- Working with the technology team to focus on the artificial intelligence platform
- Facilitating timely product launches and delivered exceptional customer service to enable account retention and growth
- Processing orders through the company system and coordinating product deliveries
- Working with fellow sales team members to achieve group targets.
- Created and presented real-time reports on current market conditions to upper management.
- Gathered data on competitors to analyze prices, sales and methods of marketing and distribution.
- Utilized different tools to analyze marketing and financial trends and suggested measures to reduce costs and improve business processes.
Branch Manager
Citrus Personnel
02.2021 - 06.2021
- Managing the largest branch in the region, achieving high customer satisfaction rates
- Maximizing branch revenue by optimizing daily operations
- Designing sales and service strategies to improve revenue and retention
- Evaluating budget plans and current costs to project trends and recommend updates
- Overseeing branch team with 6 recruitment consultants and implementing training for all new employees
- Building strong rapport with new and existing clients to better serve their needs and promote branch loyalty
- Working directly with the senior executive team on sales strategy to win new businesses
- Initiating marketing strategies and executing projects to increase brand awareness within the staffing industry.
Senior Account Executive
Help Unlimited
06.2020 - 02.2021
- Managing current clients
- Building new prospects pipeline
- Converting prospects into clients
- Relationship building
- Weekly KPI's
- Achieving weekly revenue target
- Marketing strategies
- Business development in all three sectors, Industrial, IT and Logistics & Transportation.
Regional Manager
IS2 Workforce Solutions
08.2017 - 01.2020
- Managing regional operations for Brampton and Mississauga West
- Qualifying potential clients in coordination with the sales team -Meeting weekly recruitment KPIs
- Forecasting weekly revenue & GM for the region
- Working in partnership with the senior management to improve internal strategies in order to achieve great results
- Engaging into employees training and coaching programs
- Responsible for internal hiring and training new and current staff to enhance their skills
- Monthly and quarterly client reviews
- Engaging into bi-weekly sales funnel discussion with the Senior Executive team (CEO & VPs)
- Funnel through the top prospects, execute initial meeting along with the sales manager and convert into a client
- Strategies the service and recruitment operation for all new client to provide the best service experience they can ever get
- Increasing growth for the Direct Hire Division by converting qualified prospects into clients
- Focusing on internal employee retention by engaging them into new challenges, awarding for their wins
- Working with the marketing team to get the best exposure into the skilled market and pushing the direct hire team towards upselling those skilled candidates to generate revenue
- Working directly with the Regional VP on regional growth by planning quarterly strategies and taking lead on the execution part of it
- Working very closely with the Sales and the Recruitment team in order keep transparency with in the two sectors and focusing towards regional growth
- Keeping this region as one of the top regions by meeting all the compliance, H & S protocols, weekly KPIs and revenue targets
- Conducting interviews for all direct hire orders from entry level to skill trade
- Managing direct hire desk with 15 - 20 open orders at a time within various skilled, semi-skilled, distribution, supply chain and management level categories by performing full recruitment cycle
- Negotiating with different job boards to get the best possible options in terms of advertising and keeping the cost low
- Managing cost per hire and maintaining within the budget
- Capturing recruitment data on daily and weekly basis in order to understand the market trend.
Senior Operations Manager
Transline Group
06.2012 - 06.2017
- Managing overall operations from branch level to various on-sites across GTA
- Inventing different cost savings programs for in-house training
- Managing in house IT sector to keep hardware cost down
- Decreased overall inventory cost to 40% by renegotiating contract with various suppliers
- Managing employee health benefit program, recently saved 28% on annual spending by renegotiation contract
- Managing in house software and hardware integrated time management system
- Implementing new sites and branches based on new contracts awarded and transforming into a true Transline on-site model until become fully operational
- Effectively managed and cleared financial backlog of $1.7M working together with UK finance team
- Implementing various in house recruitment processes based on individual client's need to secure the best talent available in the marketplace
- Managing various training programs funded by the government to enhance candidate's skill level
- Managing and covering training cost for new clients by designing different training programs and getting it approved for funding from the government with current savings surpassing $200K mark.
Senior Recruitment Consultant
Advantage Personnel
10.2007 - 06.2012
- Managed a team of 3 recruiters and 2 on-sites with 700+ temporary staff
- Oversaw skilled trade and permanent IT placement
- Reduced cost by 20% of social media spending yet kept the same exposure to the media market
- Earned 'employee of the month' twice for highest numbers of recruits and placements company wide
- Trained and coached new recruiters company wide and they successfully retained their positions at their respective branches all across Canada
- Serviced high volume accounts with minimal overhead spending
- Executed JHSC meetings and secured Level 2 designation with ACSESS.
Recruiter Coordinator
Nu-Way Personnel
11.2006 - 09.2007
- Sourced, qualified and conducted screening interviews with job candidates
- Planned and executed recruitment events to bring in area candidates
- Reviewed referral candidates and contacted qualified individuals to request applications
- Managed and updated recruitment ATS and CMS software
- Contacted all job applicants to inform of application status
- Conducted interviews to ensure solid cultural alignment between client and candidate.
Education
Principles of Operations Management Course -
Humber College
Toronto, ON03-2006
Bachelor of Science: Computers -
Punjab University
India04-2004
Skills
- Project Leadership
- Change Management
- Implementation planning
- Strategic Planning
- Innovation management
- Technical leadership
- Project integration activities
- Project Coordination
- Relationship Management
- Contingency Planning
- Problem-solving skills
- Program review
- Business Analysis
Activities
Member Association of Canadian Search, Employment & Staffing Services
Timeline
Senior Program Manager
Contrax
08.2022 - Current
Sales & Growth
Pattern
06.2021 - 07.2022
Branch Manager
Citrus Personnel
02.2021 - 06.2021
Senior Account Executive
Help Unlimited
06.2020 - 02.2021
Regional Manager
IS2 Workforce Solutions
08.2017 - 01.2020
Senior Operations Manager
Transline Group
06.2012 - 06.2017
Senior Recruitment Consultant
Advantage Personnel
10.2007 - 06.2012
Recruiter Coordinator
Nu-Way Personnel
11.2006 - 09.2007
Principles of Operations Management Course -
Humber College
Bachelor of Science: Computers -
Punjab University
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