Summary
Overview
Work History
Education
Skills
Timeline
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Anuj Jain

Vancouver,BC

Summary

Customer-focused professional with over 6 years of multinational experience in finance and customer service. Proven ability to enhance client satisfaction, resolve complaints effectively, and manage sales pipelines. Skilled in problem-solving, adaptability, and building strong customer relationships.

Overview

6
6
years of professional experience

Work History

Crew Trainer

McDonald's
06.2023 - Current
  • Operated POS systems for high transaction volumes, while maintaining accuracy and its standard.
  • Trained and supported new team members to excel in their responsibilities and efficient cash handling, leads to 2x productivity.
  • Monitor and manage food and labor costs to ensure profitability.

Official Canvasser

World Wildlife Fund
05.2023 - 06.2023
  • Effectively communicated the organization's mission, resulting in a 95% fundraising goal achievement.
  • Set up customer accounts and payment methods with precision.
  • Built lasting relationships through tailored customer engagement.

Senior Operations Executive

Bundl Tech Pvt. Ltd. / SWIGGY
03.2020 - 04.2023
  • Mentored and coached a team of 7 members to enhance performance, doubling productivity.
  • Collaborated with executives to execute successful business strategies.
  • Managed production schedules and optimized resources to meet order targets.

Operations Executive

Bundl Tech Pvt. Ltd. / SWIGGY
03.2019 - 03.2020
  • Organized product displays to attract customers and increase sales.
  • Built product displays and placed appropriate signage for merchandise and Operations, which leads to increase in sales by 50%.
  • Coordinated with cross-functional teams to ensure smooth operations.

Education

MBA - Finance and Marketing

University Canada West
Vancouver, BC
06-2023

BBA - Management and Accounting

Center For Management Studies
Bangalore, India
03-2019

Skills

  • Money Handling
  • Sales Pipeline Management
  • Adaptability and Flexibility
  • Communication Skills
  • Sales expertise
  • Team leadership
  • Detailed- Eye Oriented
  • POS systems

Timeline

Crew Trainer

McDonald's
06.2023 - Current

Official Canvasser

World Wildlife Fund
05.2023 - 06.2023

Senior Operations Executive

Bundl Tech Pvt. Ltd. / SWIGGY
03.2020 - 04.2023

Operations Executive

Bundl Tech Pvt. Ltd. / SWIGGY
03.2019 - 03.2020

MBA - Finance and Marketing

University Canada West

BBA - Management and Accounting

Center For Management Studies

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