Anudeep K Kaushal
Langley,BC
Summary
Service-focused professional with background in concierge roles, skilled in providing personalized guest services and managing front desk operations. Possess strong communication abilities, adept at problem-solving and efficiently handling guest requests to enhance satisfaction. Demonstrated success in improving service delivery processes, contributing to increased positive feedback from clients.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
8
8
years of professional experience
Work History
Concierge
Amica Senior homes
White Rock, British Columbia
09.2021 - 07.2022
- Built and maintained productive relationships with employees.
- Answered guest questions regarding local area, facilities and amenities.
- Took reservations from patrons by phone or online.
- Offered guests beverages and refreshments upon check-in.
- Maintained a professional presence at the front desk area by adhering to dress code standards.
Store Manager
Tim hortons
Surrey, British Columbia
09.2014 - 03.2019
- Recruited, trained and supervised new employees.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Organized promotional events to increase product awareness.
Cashier
Save on foods
Surrey, British Columbia
06.2015 - 04.2016
- Stocked shelves with merchandise when needed.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Associate of Arts - Mass Communication
Columbia College
Vancouver, BC11-2015
Skills
- Guest relations
- Reservation management
- Local area knowledge
- Customer service
- Problem solving
Timeline
Concierge
Amica Senior homes
09.2021 - 07.2022
Cashier
Save on foods
06.2015 - 04.2016
Store Manager
Tim hortons
09.2014 - 03.2019
Associate of Arts - Mass Communication
Columbia College