Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anudeep Kaur

Niagara Falls,ON

Summary

Driven professional with a strong background in hospitality and customer service, demonstrated at Marriot Hotel by enhancing guest satisfaction and exceeding cleaning targets. Skilled in time management and guest service, adept at leading teams to achieve exceptional results. Proven ability to maintain high safety standards and communicate effectively, ensuring a positive impact on employer and client satisfaction.

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

1
1
year of professional experience

Work History

Housekeeping Room Attendant

Marriot Hotel
03.2024 - Current
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
  • Contributed to team goals by exceeding individual room cleaning targets without compromising quality.
  • Reduced lost items reports by carefully checking rooms for left-behind belongings and returning them to front desk.

Personal Support Worker

Cavendish Manor Retirement Residence
06.2023 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.

Team Member

Tim Hortons
02.2023 - 03.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Contributed to store's online presence by updating website and social media platforms with current promotions.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.

Education

Graduate Certificate - Medical

Canadore College of Applied Arts And Technology
Scarborough, ON
08.2023

High School Diploma -

Dasmesh Parivar International School
Punjab, India
03.2022

Skills

  • Time Management
  • Leadership
  • Guest Service
  • Communication
  • Food handling
  • Quick learner
  • Strong Organization
  • Stress Tolerance
  • Safety procedures

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Housekeeping Room Attendant

Marriot Hotel
03.2024 - Current

Personal Support Worker

Cavendish Manor Retirement Residence
06.2023 - Current

Team Member

Tim Hortons
02.2023 - 03.2024

Graduate Certificate - Medical

Canadore College of Applied Arts And Technology

High School Diploma -

Dasmesh Parivar International School

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Anudeep Kaur