Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
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Anubhav Sood

Anubhav Sood

Vancouver,BC

Summary

1+ years experienced prodigious & meticulous management. I can utilize my knowledge, analytical

skills, and experience to help the organization reach its goals. To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills to have an opportunity for professional growth. Sales and Finance are also one of my areas of concern in this area. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Supervisor

London Drugs
07.2023 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Created and managed project plans, timelines and budgets.
  • Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Applied effective time management techniques to meet tight deadlines.
  • Managed Ordering and Planning of more than 100 units per day.

Samsung Security

Samsung
12.2022 - 05.2023
  • Improved response time to incidents by developing effective communication protocols within the security team.
  • Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
  • Conducted thorough background checks on potential hires to maintain a safe working environment for all employees.
  • Managed a team of security personnel, providing regular training for improved performance and professional growth.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Collaborated with senior management to develop and implement strategies to mitigate security risks.
  • Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
  • Collaborated with law enforcement agencies to streamline information sharing during investigations and emergency situations.

Kitchen and Bath Associate

The Home Depot Inc
04.2022 - 12.2022
  • Participated actively during staff meetings sharing insights gained from working directly clients leading towards better understanding their needs preferences.
  • Stocked shelves and rotated products, working with merchandisers to fully stock and rotate inventory.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Boosted sales through effective product presentation, ensuring items were well-stocked and visually appealing to customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Business Development Officer

A.R.A Traders
08.2020 - 08.2021
  • Delivered campaigns to solidify new client opportunities and generate new business.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Kept meticulous client notes and updated account information in company databases.
  • Facilitated robust networking within industry events, establishing beneficial connections for future collaborations.
  • Built relationships with colleagues to facilitate teamwork, cooperation and success.
  • Fostered an atmosphere of innovation by promoting creative problem-solving methods among team members.
  • Expanded market share by conducting comprehensive market research and competitor analysis.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Analyzed performance metrics to identify areas of improvement and implement necessary changes in strategy.
  • Managed a diverse portfolio of projects simultaneously while adhering to strict deadlines and budgets constraints.
  • Managed to sign off payroll of almost 15 employees every month.

Education

MBA - Business Analysis

University Canada West
Vancouver, BC
04.2023

Bachelors in Commerce - Finance

Delhi University
New Delhi, India
03.2020

Skills

  • Improvement plan knowledge
  • Processes and procedures
  • Employee Motivation
  • Disaster Recovery Planning
  • Project Management
  • Analytical Thinking
  • Strategic Planning
  • Training and mentoring
  • Financial Management
  • Schedule development
  • Audit reporting
  • Staff Discipline
  • Process Analysis
  • Negotiation
  • Data Analytics
  • Payroll Signing off
  • MS Office
  • Data Entry
  • Google Drive
  • Excellent Communication
  • Customer Relations

Accomplishments

  • Was a part of the placement cell in the college and managed to get tie-ups with 8 companies in 2 years for campus placements
  • Was awarded the highest quarterly sales award for Jan 21-Apr’21.
  • Got an opportunity to train the new employees, and mentor them to understand the organization and work.
  • Volunteered for NSO in University Canada West for Spring term 2022 and Job Fair 2022.
  • The highest sale in the department is from a single customer of $25000.
  • Received appreciation badge for maintaining good sales and customer relations.

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional

Certification

  • Digital Marketing
  • Financial Accounting

Timeline

Supervisor

London Drugs
07.2023 - Current

Samsung Security

Samsung
12.2022 - 05.2023

Kitchen and Bath Associate

The Home Depot Inc
04.2022 - 12.2022

Business Development Officer

A.R.A Traders
08.2020 - 08.2021

MBA - Business Analysis

University Canada West

Bachelors in Commerce - Finance

Delhi University

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Anubhav Sood