ANUBHAV
Brampton,Canada
Summary
Retail professional with focus on delivering high-quality customer service and efficient store operations. Brings valuable experience in managing inventory, assisting customers, and maintaining store standards. Known for excellent teamwork and adaptability to changing store needs. Reliable in achieving operational goals while fostering collaborative work environment.
Overview
1
1
year of professional experience
Work History
STORE ASSOCIATE
The Home Depot
03.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Store Associate
Dollarama Store
10.2023 - 04.2024
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions
- Greeted customers, helped locate merchandise, and suggested suitable options
- Answered questions about store policies and addressed customer concerns
- Evaluated prices and conducted audits to detect and correct price discrepancies
- Maintained tidy and organized store to comply with cleanliness standards
- Provided product demonstrations to highlight features, benefits and value
Education
Post Graduation Certificate - Business Management And Human Resources Management
Algoma University
Brampton, ON09.2023
Bachelor's - Commerce
Panjab University
08.2018
Skills
- Retail Transactions Processing
- Managing Cash Register
- Customer Assistance
- POS System Operations
- POS Systems
- Corrective Actions
- Cleaning and Store Maintenance
- Loss Prevention Goals Monitoring
- Team Collaboration
- Product Support
- Credit and Cash Transactions
- Inventory Control
- Team Leadership
- Safety Oversight
- Ability to Lift60 Pounds
- Customer service
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
STORE ASSOCIATE
The Home Depot
03.2024 - Current
Store Associate
Dollarama Store
10.2023 - 04.2024
Bachelor's - Commerce
Panjab University
Post Graduation Certificate - Business Management And Human Resources Management
Algoma University
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