ANU SUNNY
Etobicoke,ON
Summary
Experienced Executive Assistant with 7 years of expertise in managing complex travel arrangements, executive schedules, and high-level events. Skilled in organization, problem-solving, and communication to ensure seamless operations. Proven ability to handle multiple priorities with precision and confidentiality.
Overview
8
8
years of professional experience
Work History
Administrative Assistant to Head of Mortgage
Financial Services Regulatory Authority (FSRA)
01.2024 - Current
- Managed executive schedules, correspondence, travel arrangements, and office operations to ensure efficiency and productivity.
- Coordinated meetings, prepared reports, handled confidential information, and supported project management and administrative tasks
- Handled confidential and sensitive information with discretion and tact.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Organized and managed complex travel itineraries for senior executives, including booking flights, accommodations, and ground transportation.
- Prepared comprehensive travel agendas with all logistical details, ensuring efficient and smooth travel experiences.
- Enhanced team communication by organizing and maintaining accurate documentation of meeting notes, action items, and followups.
- Created informative destination guides for clients to reference during their travels, enhancing their overall experience abroad.
- Coordinated with other professionals within the company to ensure all aspects of the trip were handled efficiently.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
Executive Assistant
PEI Public Service Commission
04.2021 - 05.2023
- Provided administrative support to senior officials, including managing calendars, coordinating meetings, and handling correspondence.
- Assisted with organizing public hearings, events, and community outreach programs for the Public Service Commission.
- Drafted and proofread reports, memos, and official documents while maintaining confidentiality and compliance with regulations.
- Managed travel arrangements, expense reports, and logistical coordination for team members and stakeholders.
- Coordinated business meeting schedules, conference room reservations, and event planning during travel, optimizing the executive's time and productivity.
- Maintained a high level of confidentiality and discretion when managing sensitive travel details and executive preferences.
- Supported project management efforts, ensuring timelines and deliverables were met in alignment with departmental goals.
- Maintained filing systems, databases, and tracking systems for commission activities, ensuring accurate record-keeping.
- Travel planning and Ensured consistent communication with executives, colleagues, and external contacts to confirm travel arrangements and resolve issues promptly.
- Liaised with the public, government agencies, and internal departments to ensure smooth communication and coordination of services.
Executive Assistant
University Of Prince Edward Island UPEI
03.2019 - 03.2021
- Provided high-level administrative support to the Dean, and VP's office including calendar management, meeting coordination, and handling communications.
- Coordinated and managed professors’ research travel arrangements, including flight bookings, accommodations, and itineraries, while ensuring adherence to university policies.
- Assisted in budget planning and tracking for departmental expenses, including research funding and travel costs for faculty and staff.
- Handled visa applications, travel documentation, and health-related travel requirements for international trips.
- Drafted and edited reports, proposals, and academic documents for the Dean and faculty members.
- Managed scheduling and logistical support for departmental events, meetings, and academic conferences.
- Facilitated communication between faculty, students, and university administration, ensuring efficient collaboration and workflow.
- Supported the preparation and submission of research grants, including documentation and deadline management.
Store/Media Manager
Monsieur Vrac
05.2017 - 01.2019
- Managed daily store operations, including inventory control, customer service, and ensuring a clean, organized, and welcoming shopping environment.
- Coordinated media promotions and awareness campaigns to enhance brand visibility and educate the public about zero-waste practices.
- Developed and executed social media strategies to engage the community and promote sustainable products and initiatives.
- Collaborated with the City of Charlottetown on environmental initiatives, events, and sustainability programs to raise awareness about zero-waste living.
- Oversaw product sourcing and vendor relations, ensuring that the store offered a wide range of sustainable and eco-friendly products.
- Assisted with the planning and execution of in-store events, workshops, and educational activities aimed at promoting sustainability.
- Monitored and analyzed social media metrics to optimize campaigns and improve community engagement.
Administrative Assistant
Pearl Dental Clinic
08.2016 - 01.2017
- Managed patient appointments, scheduling, and cancellations, ensuring efficient use of the clinic's time and resources.
- Greeted and registered patients, updating personal and insurance information accurately.
- Answered phone calls, responded to emails, and handled general inquiries regarding services, insurance, and billing.
- Assisted in maintaining patient records, both physical and digital, ensuring confidentiality and compliance with regulations.
- Processed billing, insurance claims, and payments, handling financial transactions accurately.
- Coordinated communication between dental staff, patients, and external vendors to ensure smooth clinic operations.
- Ordered office supplies and maintained inventory levels to ensure the clinic had necessary materials.
- Travel arrangements for domestic clinic visits in Montreal and Calgary.
- Managed patient reminders, follow-up appointments, and confirmation calls to minimize no-shows.
- Assisted in organizing and maintaining clinic documents, reports, and correspondence.
Education
Post - Graduate Diploma - Marketing & Advertising
Holland College
Charlottetown, PE06-2018
Post-Graduate Diploma - Computer Applications
Mahatma Gandhi University
Kerala, India03-2016
Advance Diploma - Project Management And Interior Design
Mahatma Gandhi University
Kerala,India03-2015
Skills
- Organization and Time Management
- Communication and Interpersonal Skills
- Attention to Detail
- Discretion and Confidentiality
- Problem-Solving and Adaptability
- Event Coordination, Budget and Travel Planning
Languages
English
Native or Bilingual
Malayalam
Native or Bilingual
Hindi
Native or Bilingual
Tamil
Native or Bilingual
Timeline
Administrative Assistant to Head of Mortgage
Financial Services Regulatory Authority (FSRA)
01.2024 - Current
Executive Assistant
PEI Public Service Commission
04.2021 - 05.2023
Executive Assistant
University Of Prince Edward Island UPEI
03.2019 - 03.2021
Store/Media Manager
Monsieur Vrac
05.2017 - 01.2019
Administrative Assistant
Pearl Dental Clinic
08.2016 - 01.2017
Post - Graduate Diploma - Marketing & Advertising
Holland College
Post-Graduate Diploma - Computer Applications
Mahatma Gandhi University
Advance Diploma - Project Management And Interior Design
Mahatma Gandhi University
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