ANU SHARMA

• Working on the different software programs like REYNOLDS, E-DEALER.COM, DESKIT, and INFOSTREAM for entering the new incoming vehicles and pre-owned ones, too.
• Working on the company website to update the new vehicle ads with their full descriptions.
• Responded to customer issues to provide immediate resolution and improve retention.
• Managed incoming calls while providing information or transferring callers to appropriate personnel.
• Entered data into spreadsheets using Microsoft Excel or other similar programs.
• Utilize SLACK and FOCUS to communicate essential information to peer staff for effective customer information transfer.
• Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
• Maintained office supplies inventory by checking stock to determine inventory level.
• Provided administrative support to the executive team, including scheduling meetings and managing calendars.
• Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
• Managed office supplies inventory and placed orders when necessary.

• Keyed, edited, and prepared invoices in QuickBooks while maintaining accurate data records.
• Managed staff attendance using Time-Trax software and prepared payroll accordingly.
• Opened and distributed incoming mail while coordinating information flow with internal departments.
• Ordered office supplies and maintained inventory of stationery for efficient operations.

Recorded stock transactions in the system, dispatched materials to branches, and coordinated with headquarters for approvals.

Managed onboarding and exit processes for off-roll staff, maintained attendance records, and facilitated PF refunds.

Collaborated with internal departments and external agencies to resolve operational issues efficiently.

Compiled and submitted MIS reports on administrative developments and sales performance for strategic decision-making.

Organized events, birthday celebrations, and meetings while ensuring compliance with deadlines.