Anu Sharma
Halifax,NS
Summary
Dedicated housekeeping professional with a proven track record at Hampton Inn & Homewood Suites by Hilton. Recognized for enhancing guest satisfaction through meticulous cleaning and proactive problem-solving. Skilled in safety protocols and effective time management, ensuring a pristine environment while fostering positive communication within the team.
Overview
2
2
years of professional experience
Work History
Room Attendant
Hampton Inn & Homewood Suites by Hilton
Halifax, NS
07.2024 - 03.2025
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Housekeeping Room Attendant
Holiday Inn Hotel
Toronto, ON
11.2022 - 06.2024
- Managed linen inventory effectively by tracking usage trends and collaborating with laundry staff to maintain optimal stock levels at all times.
- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
- Improved team morale through open communication, recognition initiatives, and fostering a positive work environment.
Education
Diploma in Hospitality Management - Business
St Lawrence Collage
Toronto, ON12-2022
Skills
- Housekeeping Expertise
- Facility Setup
- Business Etiquette Expertise
- Safety Consciousness
- Resilience Under Pressure
- Proactive Problem Solving
- Customer Engagement
- Clear Verbal and Written Expression
- Receptionist Interaction Skills
- Customer Engagement
- Prioritization and Time Allocation
Timeline
Room Attendant
Hampton Inn & Homewood Suites by Hilton
07.2024 - 03.2025
Housekeeping Room Attendant
Holiday Inn Hotel
11.2022 - 06.2024
Diploma in Hospitality Management - Business
St Lawrence Collage