Anu Ramesh
Brantford,ON
Summary
Results-driven professional with a proven track record in generating results and building lasting relationships. Skilled in conducting outbound calls, identifying customer needs, and delivering persuasive pitches to maximize conversion rates. Possesses excellent communication and negotiation skills, coupled with a strong ability to overcome objections and close deals.
Overview
7
7
years of professional experience
Work History
Career Guidance Counselor
Jawaharlal College of Engineering and Technology
05.2018 - 09.2021
- Conducting outbound calls: Making phone calls to prospective students, parents, or guardians to provide information about college and its admission procedures
- This includes handling high volume of calls daily and maintaining professional and friendly manner
- Answering inquiries: Addressing queries related to admission requirements, application procedures, academic programs, scholarships, and financial aid options
- Providing accurate and detailed information to prospective students and their families to assist them in making informed decisions
- Follow-up communication: Following up with students who have shown interest in college or have submitted applications
- This may involve making additional calls or sending emails to provide further information, answer questions, and guide them through the admission process
- Database management (CRM): Maintaining accurate and up-to-date records of prospective students, including their contact details, academic information, and communication history
- Updating the database regularly and ensuring confidentiality and data protection
- Appointment scheduling: Assisting prospective students in scheduling campus tours, admissions interviews, or meetings with college representatives
- Coordinating with various departments to arrange these appointments and maintaining a calendar of scheduled activities
- Tracking and reporting: Monitoring the progress of prospective students throughout the admission process
- Recording relevant data such as the number of inquiries, applications received, and conversion rates
- Generating reports to evaluate the effectiveness of various outreach strategies and suggesting improvements if needed
- Collaborating with the admission team: Working closely with the admission counselors and other team members to align messaging, share feedback, and collaborate on strategies to attract and enroll qualified students
- Participating in team meetings and contributing to the overall success of the college admission cell
- Achievements
- Achieved a 4.39 % average conversion rate even with the low trends in the engineering programs during the period (2018 to 2021)
- One among the employee awarded for empowering the brand value of Nehru Group of Institutions
Assistant professor, Mechanical engineering
Jawaharlal College of Engineering and Technology
06.2014 - 09.2021
- Technical teaching and training to students(60 students at a time) for their professional growth
- Strong Knowledge in scrutinizing academic and administrative activities such as Scheduling and planning lessons, creation of evaluation criteria, and Administration of examinations
- As an auditor of the Internal Quality Assurance cell (IQAC),
- Experienced with using higher-level Learning Management Software" I campus" for distributing course materials, tracking attendance, and evaluating each student's academic progress.
Education
Masters - Manufacturing Engineering
University of Calicut
Calicut05.2014
Bachelors - Production Engineering
University of Calicut
Calicut05.2012
Skills
- SKILLS /QUALIFICATIONS
- Excellent team player and ability to lead team projects
- Interested in problem visualization and making optimized solutions
- Willing to take challenging responsibility
- Excellent oral and written communication skills in English
- Expert in Microsoft Excel and PowerPoint
- Easy to adapt to new standards and documentation procedures
- Expert in technical writing and making formal reports
Timeline
Career Guidance Counselor
Jawaharlal College of Engineering and Technology
05.2018 - 09.2021
Assistant professor, Mechanical engineering
Jawaharlal College of Engineering and Technology
06.2014 - 09.2021
Masters - Manufacturing Engineering
University of Calicut
Bachelors - Production Engineering
University of Calicut
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