Anu Osunsanya
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Highly passionate and result-oriented individual, with an educational background in health services, with over 7 years' experience in leading cross functional teams to deliver projects in various industries, possessing excellent analytical and problem solving skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Business Analyst
Topron Consulting
09.2022 - Current
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Assessing business operations, predicting needs, identifying areas for enhancement, and creating and executing solutions.
- Overseeing ongoing assessments of business operations and devising strategies for optimization.
- Managing projects, creating project plans, and monitoring performance (e.g. detailed task lists, project schedule, issue logs, financials, status reporting, continuous monitoring and reporting).
- Cultivating relationships with stakeholders to ensure successful implementation that enables improvement for field staff.
- Collaborating with business owners and Operational Excellence team to facilitate successful completion of tasks.
- Facilitating and participating in collaborative sessions to gather functional and non-functional requirements.
- Recording current and future business processes and assisting in devising strategies and solutions that meet business needs and requirements.
- Developing preliminary designs/mockups for new functionality and creating flow charts, functional diagrams, and descriptions to communicate application design specifications for projects, as needed.
- Leading activities and training sessions for business users on new/improved operational processes and implementation of new technologies and applications to support operational processes.
Project Manager / Management Consultant
Credit Afrique Microfinance Bank
01.2019 - 07.2022
- Collaborated with cross-functional teams to implement client-centric services, resulting in improved experiences for employees and clients
- Coordinated with stakeholders to gather requirements and ensure successful implementation of new tools and processes
- Actively participated in planning and scheduling of project activities ensuring adherence to timelines and quality standards
- Implemented quality control measures to monitor and evaluate effectiveness of new services
- Mitigated risks associated with service delivery by identifying potential issues and implementing appropriate mitigation strategies
- Ensured compliance with relevant regulations and standards throughout service projects
- Led new management team to ensure recommencement of full operational activities
- Communicated effectively with shareholders, employees, government authorities, other stakeholders and public
- Led global business budget in line with parameters set forth by Board and provide direction, advice and support to colleagues and staff to enable them make sound business decisions
- Directed major client engagements and monitored asset managements
- Designed new projects with timelines, budgets and scope of work plans.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Developed and implemented project plans and budgets to ensure successful execution.
- Recruited and oversaw personnel to achieve performance and quality targets.
Project Manager
Guaranty Trust Bank Plc
02.2016 - 07.2019
- Led team of 5 to establish and manage top companies with Cement, Fertilizer, Petrochemical and Packaging Industries
- Defined and implemented service enhancements to improve customer experience and foster satisfaction
- Managed client expectations and enforced adherence to delivery deadlines in alignment with schedule and plans
- Served as subject matter expert on company offerings and finance
- Represented customer interests and operational needs in strategy and project prioritization meetings.
- Identified plans and resources required to meet project goals and objectives
- Drafted project reports to identify successful outcomes, insights and future recommendations
Project Officer
Guaranty Trust Bank Plc
03.2010 - 01.2016
- Executed specific project-related activities during project's execution life cycle
- Assisted Project Manager (PM) in project progress and performance reporting, resource management, financial analysis, planning, facilitation of project meetings, risk management, and various customer related, as well as administrative duties/activities
- Contributed to project planning, budgeting, and overall strategy
- Conducted and presented feasibility analysis for proposed project(s)
- Established, monitored, and reported on key performance indicators
- Monitored and evaluated overall project health
- Analyzed project data and produced insights to optimize performance
- Identified problems and shortfalls and proposed solutions
- Provided operational support such as liaising with stakeholders, tracking activity timelines, etc.
- Maintained project contracts and associated financials.
Education
Bachelor of Science (B.S.) Hon - Microbiology
University of Lagos
Skills
- Stakeholder Management
- Negotiation & Presentation Skills
- Team Leadership and Motivation
- Risk Management and Mitigation
- Agile Methodologies
- Budgeting and Financial Management
- Project Management
- Problem solving and analytical skills
- Staff Management
- Microsoft SharePoint
Certification
Project Management Professional (PMP): Project Management Institute (PMI) 2023
Intern and Volunteering
Nigerian Institute of Medical Research
Timeline
Business Analyst
Topron Consulting
09.2022 - Current
Project Manager / Management Consultant
Credit Afrique Microfinance Bank
01.2019 - 07.2022
Project Manager
Guaranty Trust Bank Plc
02.2016 - 07.2019
Project Officer
Guaranty Trust Bank Plc
03.2010 - 01.2016
Bachelor of Science (B.S.) Hon - Microbiology
University of Lagos
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