Anu Ismail
Vancouver
Summary
Compassionate and community-driven professional with over 2 years of experience supporting older adults through wellness programming and essential home support services. Currently coordinating seniors’ services such as housekeeping, friendly visiting, and food security programs, with additional experience in leading wellness-based group activities. Certified in First Aid, aging wellness, and mental health support, with a strong focus on fostering purpose, independence, and community connection among seniors.
Experienced with project coordination, ensuring tasks are completed on time and within scope. Utilizes strong planning and organizational skills to manage resources effectively. Track record of enhancing team collaboration and streamlining workflows to drive project success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Coordinator – Community-Based Seniors Services (Better at Home)
Mount Pleasant Neighbourhood House
01.2024 - Current
- Coordinate housekeeping, friendly visiting, and food security services for seniors
- Lead wellness-based group programs such as chair yoga, caregiver coffee connect, seniors’ lunch, and English conversation circles
- Work collaboratively with volunteers, caregivers, and local service providers to ensure high-quality, person-centered care
- Maintain service records and program tracking using microsoft
Recreation Leader
Richmond Country Club
03.2023 - 08.2023
- Assisted in planning and leading recreational programs for diverse age groups, including seniors
- Supported fitness, craft, and social activities designed to encourage participation and well-being
Information & Referral Intern
Steves Manor (BC Housing)
12.2022 - 04.2023
- Provided housing residents with access to community resources and wellness services
- Supported case documentation and helped promote housing stability and support systems
Practicum Student
Kitsilano Neighbourhood House
09.2022 - 04.2023
- Participated in wellness, recreational, and intergenerational programs supporting older adults
- Contributed to program evaluation, community outreach, and volunteer engagement
Joint Secretary
Mother Land Educational and Charitable Trust
06.2017 - 09.2022
- Led health and education outreach efforts in underserved rural communities
- Organized awareness events, coordinated volunteers, and managed day-to-day operations
Management Trainee (HR)
Transformers and Electricals Kerala Ltd. (NTPC & Govt. of Kerala JV)
07.2019 - 09.2020
- Supported HR initiatives, staff coordination, and employee engagement programs
Education
Diploma - Gerontology/Social Work
Institute of Company Se
Vancouver, BC01.2024
Bachelor’s Degree - Health Care Administration/Management
University of the People
Pasadena, CaliforniaSkills
- Senior Wellness & Activity Programming
- Housekeeping & Home Support Coordination
- Food Security Services
- Group Facilitation & Community Engagement
- Volunteer Coordination
- Program Planning & Outreach
- Google Workspace, Canva, Scheduling Tools
- Empathetic Communication & Conflict Resolution
- Work Planning and Prioritization
- Multitasking and organization
- Data entry
- Relationship building
- MS office
Certification
- CPR/AED and First Aid – Canadian Red Cross (2024)
- FOIPPA – Ministry of Citizens’ Services BC (2024)
- High Five: Principles of Healthy Aging – Parks and Recreation Ontario (2023)
- Relational Wellness & Communication Skills – Maples Adolescent Treatment Centre (2024)
- Caregiver Training Program – Udemy (2022)
Languages
English
Native or Bilingual
Hindi
Limited Working
French
Elementary
Tamil
Professional Working
Malayalam
Native or Bilingual
Timeline
Coordinator – Community-Based Seniors Services (Better at Home)
Mount Pleasant Neighbourhood House
01.2024 - Current
Recreation Leader
Richmond Country Club
03.2023 - 08.2023
Information & Referral Intern
Steves Manor (BC Housing)
12.2022 - 04.2023
Practicum Student
Kitsilano Neighbourhood House
09.2022 - 04.2023
Management Trainee (HR)
Transformers and Electricals Kerala Ltd. (NTPC & Govt. of Kerala JV)
07.2019 - 09.2020
Joint Secretary
Mother Land Educational and Charitable Trust
06.2017 - 09.2022
Diploma - Gerontology/Social Work
Institute of Company Se
Bachelor’s Degree - Health Care Administration/Management
University of the People
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