Anu Anu
Brampton,Ontario
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Machine Operator
Kelly Services
09.2022 - Current
- Actively participate to maintain product quality and food safety program practices, including HACCP, QA/QC, GMP, SOPs, OHSA and other policies, procedures, and legislation.
- Understand, apply, and actively participate in maintaining health and safety program practices, including safe lifting , lock-out/tag-out, incident prevention, and personal safety practices.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjust equipment, and properly configure machines for daily operation.
- Loaded raw materials into machines and unloaded finished products to keep the manufacturing process running smoothly.
Sales Executive
HDB Financial Services
02.2022 - 09.2022
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight the features and benefits of products.
- I researched sales opportunities and possible leads to exceed sales goals and increase profits.
Customer Service Call Center Representative
One Point One Solutions
01.2021 - 01.2022
- Handle 50+ customer interactions per day, giving detailed, personalized, friendly, and polite service to ensure customer retention and satisfaction.
- Helped a large volume of customers every day with a positive attitude and a focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Addressed customer account discrepancies and concerns.
- Responded to customer calls and emails to answer questions about products and services.
Education
Diploma - Supply Chain Management
St. Lawrence Alpha College
Scarborough09.2022
Masters - Masters of Commerce
University Business School, Panjab University
Chandigarh08.2019
Bachelors of Commerce - Bachelors of Commerce
Kurukshetra University, Kurukshetra
Kurukshetra, Haryana08.2016
Skills
- Order and Refund Processing
- Written and Oral Communications
- Microsoft Dynamics
- Data Handling
- Cold Calling
- Sales Performance Analysis
- Schedule Coordination
- Cash Handling
- Networking
- Time Management
- Leadership qualities
- Computer Skills
Certification
- Microsoft excel
- Microsoft office
- Emergency First Aid and CPR
- Security License
- Dispatching
Timeline
Machine Operator
Kelly Services
09.2022 - Current
Sales Executive
HDB Financial Services
02.2022 - 09.2022
Customer Service Call Center Representative
One Point One Solutions
01.2021 - 01.2022
Diploma - Supply Chain Management
St. Lawrence Alpha College
Masters - Masters of Commerce
University Business School, Panjab University
Bachelors of Commerce - Bachelors of Commerce
Kurukshetra University, Kurukshetra
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