Anu Antony

• Facilitated collaboration among diverse teams to enhance implementation efficiency and optimize business operations.
• Interpreted client needs to create actionable technical specifications, facilitating effective communication with development teams.
• Designed and executed rigorous test plans to ensure alignment of system functionality with organizational objectives.
• Cultivated a supportive environment for junior consultants, promoting skill development and effective knowledge sharing.

Key Projects:

Legacy Modernization

• Transitioned the Enterprise Revenue Accounting application from Clerity to Oracle Cloud, leveraging Oracle's base functionalities to cut GAP's operational costs and TCO by 2% annually. Enhanced daily business and IT activities with robust features, real-time sales processing via Kafka and Oracle Advanced Queues, system health checks and retry mechanisms.

Payment Initiatives

• Directed EMV compliance project, aimed at improving card security at various outlets, making all client retail stores EMV card compliant
• Implemented ApplePay, PayPal, AfterPay and Contactless payment methods, enhancing customer flexibility with expanded payment options
• Enhanced security by implementing tokenization for customer card encryption, meeting PCI compliance standard

Omni Channel Initiatives

• Implemented global omnichannel strategies like Buy Online Pick Up In Store (BOPIS), curbside pick-up, and ship-from-store, contributing to company growth
• Executed return management strategies like Merchant Return Cards, Drop Off at Staples, Instant Credit, and Late Returns to streamline customer returns and boost repurchase rates

Distributed Commerce and Dropship

• Executed key integration of Doordash, TikTok, Instagram and Facebook through Channel Advisor (Rithum), enhancing market reach in North America
• Integrated with Rakuten and ZoZo-Town for Asia market to sell GAP products from newer platforms
• Developed platform enabling third-party sellers to offer products on the native website through the Dropship initiative
• Implemented consignment sales strategies in retail stores in North America and Japan

B2B Initiative

• Collaborated with an airline vendor to manufacture employee uniforms, contributing to business expansion

• Directed technology initiatives aimed at enhancing operational efficiency and promoting cross-team innovation.
• Analyzed and improved software development workflows, resulting in faster delivery timelines and reduced process bottlenecks.
• Engineered and executed strategic technology solutions that align with business objectives.

Key Accomplishments

• Lead a 20+ member team at offshore to drive multiple business critical projects for GAP like Europay Mastercard and VISA, Tokenization, Next Generation Point of Sale implementation, Payment Modernization, Merchant Return Cards
• Building the application in Unix and Oracle Cloud environment using UNIX shell scripting, Kafka, Oracle PL/SQL, ADF, Cobol, JCL, DB2, CICS, VSAM and supporting end to end testing to ensure the requirements are met

• Understanding the requirements and creating the design document
• Coding and thorough unit testing of new modules created
• Review peer’s deliverables and ensure it is compliant with the quality standards
• Mentoring a 10 member team and tracking them on daily basis
• Daily interaction with clients and other stakeholders