Anu
Winnipeg,MB
Summary
Forward-thinking Operations Specialist bringing Number years of expertise in Area of Operations and management for businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Microsoft Word and excel.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor of Food Operation
A&W® Restaurants
Lockport, MB
10.2021 - Current
- Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Developed and implemented customer service policies to enhance satisfaction.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Monitored workflow to improve employee time management and increase productivity.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Educated staff on organizational mission and goals to help employees achieve success.
Food Service Supervisor
Pita Pit
Cambridge, ON
08.2019 - 10.2021
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Reviewed and approved employee schedules and timesheets.
- Maintained high-quality standards for food preparation, presentation, and taste across all menu offerings.
- Directed food preparation and cooking activities to meet health and safety standards.
- Monitored food inventory and supplies to prevent waste.
- Set and oversaw weekly and special event menu plans.
- Supervised food presentation and plating to enhance visual appeal.
Food Service Manager
Pita Pit
Kitchener, ON
12.2019 - 09.2021
- Collaborated with marketing teams to develop promotional strategies that attracted new customers while retaining existing clientele.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Boosted profitability by analyzing sales data to identify popular menu items and adjust offerings accordingly.
Sales Associate
Walmart
Cambridge, ON
06.2019 - 09.2019
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Diploma - General Business
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON08.2020
Diploma - Computer Applications Development
C-DAC Institute
Punjab India 06.2018
Skills
- Multitasking
- Social Perceptiveness
- Flexible and Adaptable
- Research
- Excellent Communication
- Decision-Making
- Microsoft Office
- Cultural Awareness
- Microsoft Word
- Verbal Communication
- Teamwork and Collaboration
- Task Prioritization
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Full Professional
Gujarati
Limited Working
Certification
Food handling certification
Having various medals in sports in different categories.
Badminton silver medal
Table tennis silver medal
Volleyball ball silver medal
Timeline
Supervisor of Food Operation
A&W® Restaurants
10.2021 - Current
Food Service Manager
Pita Pit
12.2019 - 09.2021
Food Service Supervisor
Pita Pit
08.2019 - 10.2021
Sales Associate
Walmart
06.2019 - 09.2019
Diploma - General Business
Conestoga College Institute of Technology And Advanced Learning
Diploma - Computer Applications Development
C-DAC Institute