Antony Preethaa
Kitchener,ON
Summary
ABOUT ME: Experienced Marketing Professional with skills in digital marketing, content creation, and customer service. Strong background in optimizing brand visibility and ensuring exceptional customer experiences.
Overview
2
2
years of professional experience
4
4
Certification
Work History
Customer Service Associate
GIANT TIGER
07.2023 - Current
- Provide outstanding customer service by assisting shoppers, handling inquiries, and ensuring a pleasant shopping experience
- Handle transactions accurately and efficiently at the cash register
- Collaborate with the team to achieve sales goals and maintain a positive store environment.
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
Customer Service Cashier
Sobeys
07.2023 - Current
- Resolved customer complaints and maintained a clean and tidy checkout area.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store.
- Answered product questions using knowledge of sales and store promotions.
- Maintained accurate records of customer transactions for reporting purposes.
Customer service
WALMART
07.2022 - 11.2022
- Provided exceptional, by assisting customers with inquiries, and purchases, and resolving issues
- Efficiently stocked shelves monitored inventory, and ensured a well-organized store environment.
- Maintained working knowledge of products, accounts, representatives, tools, and systems.
Marketing Executive
Alvin Foundation
09.2020 - 10.2021
- Involved in strategizing and implementing digital marketing campaigns to enhance brand visibility and engagement
- Graphic Design: Designed graphics for marketing materials to visually represent the brand effectively
- Content Creation: Produced engaging and relevant content aligned with marketing strategies.
- Developed new branding strategies and marketing collateral to foster business development and achieve revenue targets.
- Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
Education
Post-Graduate - Marketing Management
CENTENNIAL COLLEGE
2023
Post-Graduate - Interactive Media Management, Interaction Design
CONESTOGA COLLEGE
2022
Master Level Certification - Architect Designing
INSTITUTE OF INDUSTRIAL
2020
Bachelor of Science - Visual Communication
DG VAISHNAV COLLEGE
2019
Skills
- Customer Service
- Graphic Design
- UI/UX Design
- Content Marketing
- Adobe creative suite
- SEO
- Communication
- Project management
- Time management
- Emotional intelligence
Accomplishments
- As a team member, I have the opportunity to engage with passionate donors and supporters who share our vision, and I am constantly inspired by the impact we can make together
- Engaged with the public to communicate the mission and objectives of the foundation effectively
As a Volunteer at UP Fundraising and representing the Heart & Stroke agency in Canada, I am proud to be part of an organization that is dedicated to funding critical research and advocacy programs that improve the lives of those affected by heart disease and stroke.
Certification
- Google Analytics Individual - Google Analytics for Business
- Google Ads Video Certification - Google Career Certificates.
- Google Ads Search Certification - Google Career Certificates
- Stukent - Digital Marketing Simternship
Timeline
Customer Service Cashier
Sobeys
07.2023 - Current
Customer Service Associate
GIANT TIGER
07.2023 - Current
Customer service
WALMART
07.2022 - 11.2022
Marketing Executive
Alvin Foundation
09.2020 - 10.2021
Post-Graduate - Marketing Management
CENTENNIAL COLLEGE
Post-Graduate - Interactive Media Management, Interaction Design
CONESTOGA COLLEGE
Master Level Certification - Architect Designing
INSTITUTE OF INDUSTRIAL
Bachelor of Science - Visual Communication
DG VAISHNAV COLLEGE
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