Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Antony Mohana

Mississauga,ON

Summary

Dynamic customer service professional with a proven track record at Hashtag Modern Kitchen & Lounge, excelling in order taking and maintaining service quality. Adept at fostering relationships and resolving conflicts, I leverage my cash handling expertise to enhance guest experiences while ensuring a clean and organized environment.

Overview

4
4
years of professional experience

Work History

Restaurant Waiter

Hashtag Modern Kitchen & Lounge
177 Cross Ave Unit 1, Oakville, ON L6J 0A9
01.2024 - 12.2024
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.

Cashier Team Lead

Jasmine Fine Food
CLOSED
01.2023 - 12.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.


Soccer Coach

Sharjah American International School
UAE
02.2021 - 05.2022
  • Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
  • Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
  • Adopted soccer strategies and tactics to maximize team potential.
  • Maintained player safety through careful practice and game supervision.

Education

High School Diploma -

Stephen Lewis Secondary School
Mississauga, ON
02-2025

Skills

  • Customer service
  • Order taking
  • Cleanliness
  • Service quality
  • Cash handling

Languages

English
Full Professional
Arabic
Native or Bilingual

Interests

  • Hiking
  • Strategy Games
  • Playing Sports

Timeline

Restaurant Waiter

Hashtag Modern Kitchen & Lounge
01.2024 - 12.2024

Cashier Team Lead

Jasmine Fine Food
01.2023 - 12.2023

Soccer Coach

Sharjah American International School
02.2021 - 05.2022

High School Diploma -

Stephen Lewis Secondary School
Antony Mohana