Dynamic customer service professional with a proven track record at Hashtag Modern Kitchen & Lounge, excelling in order taking and maintaining service quality. Adept at fostering relationships and resolving conflicts, I leverage my cash handling expertise to enhance guest experiences while ensuring a clean and organized environment.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Hashtag Modern Kitchen & Lounge
177 Cross Ave Unit 1, Oakville, ON L6J 0A9
01.2024 - 12.2024
Maintained clean and organized dining areas for optimal guest experience.
Cultivated warm relationships with regular customers.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Answered customers' questions, recommended items, and recorded order information.
Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
Cashier Team Lead
Jasmine Fine Food
CLOSED
01.2023 - 12.2023
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Assisted customers by answering questions and fulfilling requests.
Communicated with customers and team members to solve problems.
Processed both cash and card purchases and returns.
Soccer Coach
Sharjah American International School
UAE
02.2021 - 05.2022
Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
Adopted soccer strategies and tactics to maximize team potential.
Maintained player safety through careful practice and game supervision.
Education
High School Diploma -
Stephen Lewis Secondary School
Mississauga, ON
02-2025
Skills
Customer service
Order taking
Cleanliness
Service quality
Cash handling
Languages
English
Full Professional
Arabic
Native or Bilingual
Interests
Hiking
Strategy Games
Playing Sports
Timeline
Restaurant Waiter
Hashtag Modern Kitchen & Lounge
01.2024 - 12.2024
Cashier Team Lead
Jasmine Fine Food
01.2023 - 12.2023
Soccer Coach
Sharjah American International School
02.2021 - 05.2022
High School Diploma -
Stephen Lewis Secondary School
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