Summary
Overview
Work History
Education
Skills
Timeline
Generic

Antonio (aka Anthony) Frias

Toronto,ON

Summary

Dynamic sales professional with a proven track record at Delta Light Canada, excelling in customer relationship building and effective communication. Achieved significant market share growth through strategic planning and exceptional customer service. Skilled in product demonstrations and fostering client engagement, consistently exceeding sales targets while enhancing brand recognition.

Overview

25
25
years of professional experience

Work History

Brand Ambassador / Lighting Consultant

Dark Tools Inc
01.2019 - Current
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Generated leads for future business opportunities by collecting customer contact information during promotional events.
  • Communicated product information with confidence and educated consumers about company.
  • Developed lasting connections with industry professionals through networking at conferences, workshops, and other relevant gatherings.
  • Conducted product demonstrations to highlight features and benefits, enhancing customer understanding.

Regional Sales Manager

Delta Light Canada
09.2012 - 12.2018
  • Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
  • Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
  • Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
  • Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
  • Developed and maintained positive relationships with clients in assigned sales territories.
  • Conducted product demonstrations and presentations to potential clients to capture more sales.
  • Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
  • Consistently exceeded annual territory revenue goals by prioritizing high potential accounts and executing customized action plans.
  • Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
  • Implemented innovative sales strategies that successfully penetrated new markets, boosting regional brand recognition.
  • Executed successful promotional events and trade shows.
  • Enhanced overall customer experience by conducting regular account reviews, ensuring alignment with client objectives and company offerings.
  • Attended industry conferences and tradeshows to stay up-to-date with market trends and customer needs.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Managed accounts to retain existing relationships and grow share of business.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Lighting Specification Sales

D2S Inc
05.2010 - 09.2012
  • Maintained an assigned client base in the greater Toronto Area
  • Worked effectively in fast-paced environments with the A and D community
  • provided product information to specifiers on individual lighting projects
  • Increased client base in given territory by implementing various marketing strategies.
  • attended trade shows and educational seminars to increase knowledge of the lighting industry

.

Territory Sales Manager

Artemide North America
08.2006 - 05.2010
  • Increased sales revenue by developing and implementing strategic territory plans.
  • Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
  • Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
  • Established strong relationships with key clients, boosting customer retention rates.
  • Provided exceptional support to existing customers, leading to increased repeat business and referrals.
  • Maintained a deep understanding of industry trends, enabling informed decisions on sales strategies and product offerings.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Organized trade shows and events within the territory to showcase company products, generating leads and increasing brand exposure.
  • Targeted prospects in other territories through careful research of competitor products, services, and trends.
  • Collaborated with marketing department to create promotional materials that drove brand awareness in the territory.
  • Conducted regular product training sessions for distribution partners, ensuring their ability to effectively sell products to endcustomers.

Lighting Sales Associate

Eurolite
07.2000 - 08.2010
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Participated in trade shows, presenting company offerings to potential clients and expanding brand awareness.
  • Processed transactions accurately, maintaining a balanced cash drawer and minimizing discrepancies during shift changes.
  • Utilized company CRM system to track client interactions, preferences, and purchase history for more personalized service on return visits.
  • Scheduled consultations with clients seeking custom lighting designs, ensuring they received tailored solutions fitting their vision perfectly.
  • Worked closely with management to develop effective sales strategies for promoting high-value items or moving slow-moving inventory.
  • Developed strong relationships with vendors to ensure prompt delivery of quality merchandise at competitive prices.
  • Organized eye-catching product displays that showcased the latest lighting designs and innovations.
  • Assisted in achieving store sales goals by upselling and cross-selling lighting products.
  • Enhanced customer satisfaction by offering personalized lighting suggestions based on their specific needs and preferences.

Education

Diploma in Interior Design - Interior Design

MTU (Ryerson Polytechnical Institute)
05-2007

Bachelor of Science - Chemical Engineering

University of Toronto
Toronto
05-1989

Skills

  • Customer service
  • Effective communicator
  • Customer engagement
  • Exceptional communication
  • Customer relationship building
  • Goal-oriented mindset

Timeline

Brand Ambassador / Lighting Consultant

Dark Tools Inc
01.2019 - Current

Regional Sales Manager

Delta Light Canada
09.2012 - 12.2018

Lighting Specification Sales

D2S Inc
05.2010 - 09.2012

Territory Sales Manager

Artemide North America
08.2006 - 05.2010

Lighting Sales Associate

Eurolite
07.2000 - 08.2010

Diploma in Interior Design - Interior Design

MTU (Ryerson Polytechnical Institute)

Bachelor of Science - Chemical Engineering

University of Toronto
Antonio (aka Anthony) Frias